I did the sfc-scannow (took around an hour) and it now is running much
better. No longer get the error message! And can print again! Thanks!
I am actually doing this fix on my father-in-law's computer and still have
some other problems though:
I restarted the computer after runnning the sfc. Before it would shut down,
and this happens often, a pop up box appears telling/asking to "End Now"
"ccApp" and then "hpqimzone". Not sure if that's anything to be concerned
about or not.
Then, on restart, a Java window pops up that is black and looks like an old
DOS app box, and then it closes on its own.
After that, the computer runs extremely slow for about 5 minutes and then
seems to return to normal operating speed.
However we can't get email, he uses Outlook Express and when I dbl click, a
pop up box comes up stating an error and asks to "Send error report", which I
have been doing. Now at one time I dbl clicked the Microsoft Outlook (which
he doesn't use) email icon and it now appears on the desktop without a name,
just a folder icon with no name under it.
Do these errors/problems indicate anything? Any suggestions as to a quick
fix?
Thanks