Ray.Milne said:
Don't bounce messages, just delete them then you won't have the problem.
But I don't need Mailwasher to do that - OE does that fine just using
filters....
Where does it say dump Mailwasher in Grisoft please.
Grisoft's free edition forum, and not so much 'dump' Mailwasher as to dump
the spam-bounce feature (which you have already done), but then I wonder why
on earth you would need to use Mailwasher at all????
Anyway, here's the main post from Grisoft's AVG Free Forum on Mailwasher,
there are others:
MailWasher users - read this, please!
Posted by: kodl - Grisoft Team (IP Logged)
Date: November 21, 2004 03:21PM
Because this topic is so "hot" in this forum and keeps repeating in your
posts, this will hopefully summarize it and make the issue quite clear to
all that have problems with MailWasher.
The problem: you have a MailWasher installed and now that you installed AVG
Free Edition with the automatic e-mail scanner, you keep receiving messages
that "your e-mail to xxx.yyyy cannot be sent", whereas the xxx.yyy is either
an IP address or a server name. When you uninstall the AVG e-mail scanner or
deactivate scanning of outgoing mails, the problem disappears.
Why is this and how to solve it? These messages come as a result of one
particularly "cool feature" of the MailWasher that is called "spam
bouncing". This option is by default activated and what it does is that when
MailWasher detects a spam, it send (or tries to send) an e-mail to the
account that the spam came from. Cool, huh? No, not at all. First of all,
even if the originating e-mail account is real and valid, this is the best
way how you can say "Hey, I'm here, my account is valid and although I have
a MailWasher installed, you can keep trying to send me more spam and sell my
account to other spammers!" Really "the way to go". But wait, there's more
to this! Typically, nowadays spams are not sent from real accounts and don't
go through mail servers. So when MailWasher tries to send his "polite mail"
back to the originator, there's no mail server there and nobody will accept
the e-mail. And this is the reason why you keep receiving notifications when
AVG EMS is active. When MailWasher is the last program to "touch" outgoing
mail, it just tries to send the e-mail and fails - and does not bother you
with the information. But now there's AVG EMS in between. AVG EMS accepts
the e-mail from MailWasher, scans it for viruses and tries to send it
further - where MailWasher wanted the mail to go. But there's no mailserver
on the other end! What to do now? AVG EMS correctly responds with a message
to you that it did not succeed in sending the mail....
So the most recommended solution to this problem is to deactivate the
spam-bouncing feature of MailWasher. As you can see, there's no point in
sending the e-mail if there is a mailserver out there (as this will confirm
your mail address). And there's no point in sending the e-mail if there
isn't any mail server (which is much more probably the case) as the mail
will not reach the recipient anyway.
Or if you consider this feature really cool and want to use it anyway (),
you can always disable scanning of outgoing e-mails in AVG. Just go to the
AVG Control Center, double-click the E-mail scanner plugin, click the
"Configure" button and de-select the option "Check outgoing mail".
Hope this helps you all
Addition based on your response: OK, I know, the "polite mail" is indeed an
e-mail from the delivery subsystem and it tries to indicate that the address
is not valid. I exaggerated this a bit - but neverthless the meaning and
reason for the bug is the same: MailWasher tries to send an e-mail to a
non-existent mail server and this is why you keep receiving the error
message.