AVG will not let me send an attachment

  • Thread starter Thread starter Cindy
  • Start date Start date
C

Cindy

I am trying to send a music download/attachment. AVG keeps sending it back
with the following message

DATA: Message size exceeds fixed maximum message size: 5242880 bytes
-------------------------------------------------------------------
Your e-mail message is being returned to you in the next part of this
message. Try to send the message again.

I have tried 4 times to send and keep getting the same message from AVG. My
internet provider said I should disable AVG and send. I did....but AVG is
still connecting (even after I have disabled it) when the download is
sending. I have no idea what to do. Any help would be appreciated.
Thanks in advance
 
Cindy said:
I am trying to send a music download/attachment. AVG keeps sending it back
with the following message

DATA: Message size exceeds fixed maximum message size: 5242880 bytes
-------------------------------------------------------------------
Your e-mail message is being returned to you in the next part of this
message. Try to send the message again.

I have tried 4 times to send and keep getting the same message from AVG. My
internet provider said I should disable AVG and send. I did....but AVG is
still connecting (even after I have disabled it) when the download is
sending. I have no idea what to do. Any help would be appreciated.
Thanks in advance
Click to expand...

It might not be AVG that is rejecting the attachment
but the ISP; 5 MB is a large attachment and it might
be larger than the maximum attachment size allowed.
Some alternatives would be to break the 5 MB file into
several smaller parts (but not really feasible with
music) or send it to an FTP server or copy the file
to a CD-R and mail it.
 
Thanks so much for answering. This is the first time I have send a download
for a song. What is strange to me is I have received music - some much
larger than the one I am trying to send. And yes, my provider is saying
the same thing you are saying. They said up to 10 MB could be send, but
they didn't know the translation of 5242880 bytes to MB.
 
My error - I phoned Cox again and the limit for sending an attachment is
5MB, and the song I want to send is 5.77MB. Thanks again.
 
Cindy said:
I am trying to send a music download/attachment. AVG keeps sending it back
with the following message

DATA: Message size exceeds fixed maximum message size: 5242880 bytes
-------------------------------------------------------------------
Your e-mail message is being returned to you in the next part of this
message. Try to send the message again.

I have tried 4 times to send and keep getting the same message from AVG. My
internet provider said I should disable AVG and send. I did....but AVG is
still connecting (even after I have disabled it) when the download is
sending. I have no idea what to do. Any help would be appreciated.
Thanks in advance
Click to expand...
I have AVG 7.0 and it doesn't have this feature. However, my ISP Cox
does have the same limitation on files sizes as they don't want email
used as an FTP client.
 
AVG is not sending anything back to you. It is your internet service
provider that has a cap on the maximum size of an e-mail. They are the ones
denying the transmission of the e-mail.

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
 
Thanks for the help.
I phoned my provider - Cox and they confirmed that they will not allow
more than 5MG downloads to be sent. The song I wanted to send was over
that. But...I am sure I have received music downloads bigger than that from
a friend of mine. I just switched to Cox's high speed internet which was 1
meg and now is 4 meg speed. Possibility this 'new' high speed that
they are now offering is limiting the size of the download to be sent.
Thanks again for the information.
 
Cindy said:
Thanks for the help.
I phoned my provider - Cox and they confirmed that they will not allow
more than 5MG downloads to be sent. The song I wanted to send was over
that. But...I am sure I have received music downloads bigger than that
from a friend of mine. I just switched to Cox's high speed internet which
was 1 meg and now is 4 meg speed. Possibility this 'new' high speed
that they are now offering is limiting the size of the download to be
sent.
Thanks again for the information.
Click to expand...

Hey Cindy.

It's quite possible to receive more. It all depends on the other person's
mail server. Some people have no limit at all.

To get around this you could try cutting the file into two pieces and
sending in two different e-mails.

A freeware problem like chainsaw
http://www.schmeusser.siw.de/software/chainsaw.html can do this, if you just
specify say 3MB or so as the chunk size, drop the file into it and it'll
split the file up. It will also produce a .bat file - so the person on the
other end can put the file back together again.

--
Paul Smith,
Yeovil, UK.
http://www.dasmirnov.net/
http://windows.dasmirnov.net/ Windows XP Resource Site.

*Replace nospam with smirnov to reply by e-mail*
 
Cindy said:
Thanks for the help.
I phoned my provider - Cox and they confirmed that they will not allow
more than 5MG downloads to be sent. The song I wanted to send was over
that. But...I am sure I have received music downloads bigger than that from
a friend of mine. I just switched to Cox's high speed internet which was 1
meg and now is 4 meg speed. Possibility this 'new' high speed that
they are now offering is limiting the size of the download to be sent.
Thanks again for the information.
Click to expand...

Diffferent ISP's have different policies but, generally,
will specify the amount of bandwidth that can be used by
different classes of users. For instance, a business that
leases a T1 or T5, direct connection line along with a
subnet of static IP addresses would be given preference
over a group of consumers who might be sharing dynamic
IP addresses or the modem pool to the server. Yes, music
downloads can be quite large but they are being doled
out by commercial servers that connect directly to the
Internet instead of from a share of an ISP's server. And
music downloads are "streamed" from the server to be
stored on the remote, home computer.
 
Back
Top