AVG Uninstall/Install Problem

  • Thread starter Thread starter DMD
  • Start date Start date
D

DMD

I am using Windows XP Home Addition With AVG 6.0. I tried installing
the latest version of AVG 7.?? and get the following error message:

"Local machine: installation failed
Initialization:
Error: Checking of state of the item file avgctrl.dll failed.
File opening failed. %FILE% = "C:\Program Files\Grisoft\AVG
Free\avgctrl.dll"
Permission denied"

I cannot uninstall the AVG 6.0 version from either the control panel or
by AVG's Uninstall (even in Safe Mode). Both the install and uninstall
fail upon reaching the avgctrl.dll file.

Now I have no AVG virus protection.

Can Anyone Help!

Thanks,

DMD
 
Normally, AVG 7 uninstalls version 6 for you.
But if you want to uninstall version 6 your self, be sure to disable it first. If it is running in
the background, it is not going to let you uninstall it because it is in use.

:I am using Windows XP Home Addition With AVG 6.0. I tried installing
: the latest version of AVG 7.?? and get the following error message:
:
: "Local machine: installation failed
: Initialization:
: Error: Checking of state of the item file avgctrl.dll failed.
: File opening failed. %FILE% = "C:\Program Files\Grisoft\AVG
: Free\avgctrl.dll"
: Permission denied"
:
: I cannot uninstall the AVG 6.0 version from either the control panel or
: by AVG's Uninstall (even in Safe Mode). Both the install and uninstall
: fail upon reaching the avgctrl.dll file.
:
: Now I have no AVG virus protection.
:
: Can Anyone Help!
:
: Thanks,
:
: DMD
:
 
Hi Richard:

Thank you for your response.

I believe all AVG processes have been shut down. However, even if they
weren't, the uninstall should still work for AVG 6.

In addition, I did a search for the "avgctrl.dll" file . It is not on
my computer anywhere (even in hidden files).

Any other suggestions? Please inform me what AVG file processes have
to be disabled, so I can verify that the problem does not reside there.

Thanks,
 
Richard in AZ - 02.04.2006 21:50 :

snipped
:
: Thanks,
:
: DMD
:
Click to expand...

Richard, most do use ">" quoting markers. Some do use "|" quoting
markers. You use exotic ":" quoting markers. Imagine how irritating are
postings with a mixture of all!
: | >> :: and so on
Click to expand...

It would be a good idea if you would use normal quoting markers as most
people do for a better overview and reading especially over longer
threads. Thank you in advance for your kind understanding.

A: Because it disturbs the logical flow of the message
Q: Why is top posting frowned upon?
 
You only have to disable the active scanning. This is what puts the AVG icon in the system tray.
If you don't have that icon in the system tray, it is shut down.
If that does not work, try deleting the "Grisoft" folder in the "Program Files" folder and then
install AVG 7.

: Hi Richard:
:
: Thank you for your response.
:
: I believe all AVG processes have been shut down. However, even if they
: weren't, the uninstall should still work for AVG 6.
:
: In addition, I did a search for the "avgctrl.dll" file . It is not on
: my computer anywhere (even in hidden files).
:
: Any other suggestions? Please inform me what AVG file processes have
: to be disabled, so I can verify that the problem does not reside there.
:
: Thanks,
:
: Dan
: Richard in AZ wrote:
: > Normally, AVG 7 uninstalls version 6 for you.
: > But if you want to uninstall version 6 your self, be sure to disable it first. If it is running
in
: > the background, it is not going to let you uninstall it because it is in use.
: >
: > : > :I am using Windows XP Home Addition With AVG 6.0. I tried installing
: > : the latest version of AVG 7.?? and get the following error message:
: > :
: > : "Local machine: installation failed
: > : Initialization:
: > : Error: Checking of state of the item file avgctrl.dll failed.
: > : File opening failed. %FILE% = "C:\Program Files\Grisoft\AVG
: > : Free\avgctrl.dll"
: > : Permission denied"
: > :
: > : I cannot uninstall the AVG 6.0 version from either the control panel or
: > : by AVG's Uninstall (even in Safe Mode). Both the install and uninstall
: > : fail upon reaching the avgctrl.dll file.
: > :
: > : Now I have no AVG virus protection.
: > :
: > : Can Anyone Help!
: > :
: > : Thanks,
: > :
: > : DMD
: > :
:
 
Hi Richard:

Thanks for your help.

AVG was not in my system tray so I renamed the "Grisoft" directory to
"GrisoftOld."
This time the installation work without interruption.

Thanks again,

Dan
 
Peter Seiler said:
Richard in AZ - 02.04.2006 21:50 :

snipped


Richard, most do use ">" quoting markers. Some do use "|" quoting
markers. You use exotic ":" quoting markers. Imagine how irritating are
postings with a mixture of all!


It would be a good idea if you would use normal quoting markers as most
people do for a better overview and reading especially over longer
threads. Thank you in advance for your kind understanding.

A: Because it disturbs the logical flow of the message
Q: Why is top posting frowned upon?
Click to expand...
Peter. My computer came with the : reply option and I just never changed it. But I would not say
the > was the "normal".
But if it make you happy, I have changed to the > option.

Bottom posting may seem logical to some, but to others, I want the answer right up front. Bottom
posting is a pain in the a--.
 
Richard said:
Bottom posting may seem logical to some, but to others, I want the
answer right up front. Bottom posting is a pain in the a--.
Click to expand...

Usenet is not one-on-one email.

open the front cover and begin reading there?
the back cover and end up at the front or do you
chapter one or do you start somewhere near
When reading a book, do you start at
 
Richard in AZ - 03.04.2006 20:44 :


how/why did you quote my sig? Because my sig-delimiter is right "-- ".
Peter. My computer came with the : reply option and I just never
changed it. But I would not say the > was the "normal".
Click to expand...

where and how often do you see ":" quoting markers in relation to ">"?
But if it make you happy, I have changed to the > option.
Click to expand...

THX for that. But you do that not only for me but for the greater part
of the comunity.
Bottom posting may seem logical to some, but to others, I want the
answer right up front. Bottom posting is a pain in the a--.
Click to expand...

well, I have a contrary meaning.
 
their real name.....Pity!!
Perhaps this person also forgot
and do all five perfectly.....LOL
who can do five things at once
Obviously they are not a Gemini
where they left their car keys.....
like the contents of a post or
and they can't remember simple things
It is truly sad when one's memory goes
 
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