AVG not updating.

  • Thread starter Thread starter Bill Jillians
  • Start date Start date
B

Bill Jillians

Everytime I log on my AVG faithfully updates its virus definitions and I
stay up to date with virus that have been identified.

Until two weeks ago that is. My AVG hasn't updated since July 23rd. The
downloader starts every time I log on to the Internet, it just doesn't
download anything. I have had AVG for about 6 months now. Is there a
cut off after which you have to pay or is AVG not releasing updates at
the moment. I suppose a third possibility is that my software has
stopped functioning properly and I might need to uninstall and
reinstall.

Does anyone have any experience of this problem?

Thanks
Bill
 
I've been running AVG Free for over a year set up to automatically check for
updates each morning. I show Program Version 7.0.338 , Virus Base
267.10.3/66 Release Date 8/8/2005 8:20:00 PM. No problem here.
 
This is what mine shows: Version: 7.0.338 / Virus Database: 267.10.5/67 -
Release Date: 09/08/2005
 
Everytime I log on my AVG faithfully updates its virus definitions and I
stay up to date with virus that have been identified.

Until two weeks ago that is. My AVG hasn't updated since July 23rd. The
downloader starts every time I log on to the Internet, it just doesn't
download anything. I have had AVG for about 6 months now. Is there a
cut off after which you have to pay or is AVG not releasing updates at
the moment. I suppose a third possibility is that my software has
stopped functioning properly and I might need to uninstall and
reinstall.

Does anyone have any experience of this problem?

I've not personally had that problem. Try looking through Grisoft's
forums: http://forum.grisoft.cz/freeforum/. Or just try an uninstall
and reinstall.

Or the problem may be, as others have reported, that the default
Grisoft server is busy. A workaround is to redirect AVG to another
server by adding this line at the end of your Hosts file:

193.86.103.19 guru.grisoft.com

Add it below the line "127.0.0.1 localhost" which should already be
there.

The Hosts file is in your C:\Windows folder. If you don't already have
one, you should see a file named "Hosts.sam". ("Sam" for "sample".)
Shift, right click the file, click "open with", leave UNchecked
"Always use this program to open this file", select Notepad, add the
line at the bottom of the file, click File | Save as, save the file in
the Windows folder as "Hosts", with no quotes and no extension. HTH.

--
Luke
______________________________________________________________________
"For bureaucratic reasons, we settled on one issue, weapons of mass
destruction [as justification for invading Iraq], because it was the
one reason everyone could agree on." -- Paul Wolfowitz, May 28, 2003
 
Quietly we read <[email protected]>, unable to
contain our credulity we realized that Luke said:
I've not personally had that problem. Try looking through Grisoft's
forums: http://forum.grisoft.cz/freeforum/. Or just try an uninstall
and reinstall.

Or the problem may be, as others have reported, that the default
Grisoft server is busy. A workaround is to redirect AVG to another
server by adding this line at the end of your Hosts file:

193.86.103.19 guru.grisoft.com

Add it below the line "127.0.0.1 localhost" which should already be
there.

The Hosts file is in your C:\Windows folder. If you don't already have
one, you should see a file named "Hosts.sam". ("Sam" for "sample".)
Shift, right click the file, click "open with", leave UNchecked
"Always use this program to open this file", select Notepad, add the
line at the bottom of the file, click File | Save as, save the file in
the Windows folder as "Hosts", with no quotes and no extension. HTH.

Thanks Luke I'll try that out. I read on the Grisoft website that there
was a problem with ZoneAlarm, which I also run, but I've tried disabling
ZA and I still can't get AVG to download updates :(

BJ.
 
Bill said:
Everytime I log on my AVG faithfully updates its virus definitions and I
stay up to date with virus that have been identified.

Until two weeks ago that is. My AVG hasn't updated since July 23rd. The
downloader starts every time I log on to the Internet, it just doesn't
download anything. I have had AVG for about 6 months now. Is there a
cut off after which you have to pay or is AVG not releasing updates at
the moment. I suppose a third possibility is that my software has
stopped functioning properly and I might need to uninstall and
reinstall.

Does anyone have any experience of this problem?

Thanks
Bill

Are you sure you originally downloaded the FREE version. I know 2 people who
heard about AVG and it being free but by mistake downloaded the non-free version
with a 30 day trial. So it works for 30 days. Look for words "AVG Free Edition"
when you mouse-over the icon in tray or open the app.
 
DanR said:
Are you sure you originally downloaded the FREE version. I know 2 people who
heard about AVG and it being free but by mistake downloaded the non-free
version with a 30 day trial. So it works for 30 days. Look for words "AVG
Free Edition" when you mouse-over the icon in tray or open the app.

Whoops... I now see where you said you have been using AVG for 6 months.
 
DanR said:
Are you sure you originally downloaded the FREE version. I know 2 people who
heard about AVG and it being free but by mistake downloaded the non-free version
with a 30 day trial. So it works for 30 days. Look for words "AVG Free Edition"
when you mouse-over the icon in tray or open the app.

Yes. I got the original source from a free CD. It has been updating
successfully for the last 6 months. I read the AVG forums ...
aparently one fix is to "Do a search for the upd7bin folder and remove
its contents and see what happens.".

I'll try that and see if it works. Nothing else I've tried has so far.

BJ
 
DanR said:
Are you sure you originally downloaded the FREE version. I know 2 people who
heard about AVG and it being free but by mistake downloaded the non-free version
with a 30 day trial. So it works for 30 days. Look for words "AVG Free Edition"
when you mouse-over the icon in tray or open the app.

Yes. I got the original source from a free CD. It has been updating
successfully for the last 6 months. I read the AVG forums ...
aparently one fix is to "Do a search for the upd7bin folder and remove
its contents and see what happens.".

I'll try that and see if it works. Nothing else I've tried has so far.

BJ
 
Quietly we read <[email protected]>,
unable to contain our credulity we realized that Bill Jillians
Yes. I got the original source from a free CD. It has been updating
successfully for the last 6 months. I read the AVG forums ...
aparently one fix is to "Do a search for the upd7bin folder and remove
its contents and see what happens.".

I'll try that and see if it works. Nothing else I've tried has so far.

BJ

That fixed it. The AVG forum and website are pretty invaluable and
provide first rate support. Many thanks to whoever suggested checking
them out.
 
Quietly we read <[email protected]>,
unable to contain our credulity we realized that Bill Jillians


That fixed it. The AVG forum and website are pretty invaluable and
provide first rate support. Many thanks to whoever suggested checking
them out.

Bill,
Can I ask where you found upd7bin? I have the same problem that AVG
no longer automatically connects and downloads. I have XP but cannot
find the file named.
Thanks,
Reg
 
On Tue, 16 Aug 2005 08:14:06 +0000 (UTC), Reg M

[snippage]
Can I ask where you found upd7bin? I have the same problem that AVG
no longer automatically connects and downloads. I have XP but cannot
find the file named.

C:\Documents and Settings\All Users\Application
Data\Grisoft\Avg7Data\ubd7bin

--
Luke
______________________________________________________________________
"It is unknowable how long that conflict [Iraq] will last. It could
last six days, six weeks. I doubt six months."
-- Donald Rumsfeld, February 7, 2003
 
On Tue, 16 Aug 2005 08:14:06 +0000 (UTC), Reg M


SNIP.................

..
Bill,
Can I ask where you found upd7bin? I have the same problem that AVG
no longer automatically connects and downloads. I have XP but cannot
find the file named.
Thanks,
Reg


To answer my own question - I should have thought of Google or making
it possible to search hidden files.

C:/Documents & Settings/All Users/Application
Data/Grisoft/AVG7Data/upd7bin

Reg
 
I've not personally had that problem. Try looking through Grisoft's
forums: http://forum.grisoft.cz/freeforum/. Or just try an uninstall
and reinstall.

Or the problem may be, as others have reported, that the default
Grisoft server is busy. A workaround is to redirect AVG to another
server by adding this line at the end of your Hosts file:

193.86.103.19 guru.grisoft.com

Add it below the line "127.0.0.1 localhost" which should already be
there.

The Hosts file is in your C:\Windows folder. If you don't already have
one, you should see a file named "Hosts.sam". ("Sam" for "sample".)
Shift, right click the file, click "open with", leave UNchecked
"Always use this program to open this file", select Notepad, add the
line at the bottom of the file, click File | Save as, save the file in
the Windows folder as "Hosts", with no quotes and no extension. HTH.
I'm running W98 and I do not have or I simply cannot find (despite a search) a hosts file or
hosts.sam How then can I proceed.

TSIA.

Pennysworth
 
I'm running W98 and I do not have or I simply cannot find (despite a search) a hosts file or
hosts.sam How then can I proceed.

In Win98, the hosts file is c:\windows\hosts

If you don't have such a file, create one in notepad and put just the line
in the text file as:

193.86.103.19 guru.grisoft.com

Make sure the resulting text file has no extension. Just hosts, not
hosts.txt and put it in c:\windows\
 
[snip]
I'm running W98 and I do not have or I simply cannot find (despite a search) a hosts file or
hosts.sam How then can I proceed.

As TaxMan said, just create it with Notepad, save as "Hosts" (no quotes, no
extension) in C:\Windows. Below is the content of my Hosts.sam file. Copy it
into your Hosts file if you want, or make a Hosts.sam file. For AVG, add
"193.86.103.19 guru.grisoft.com" (without quotes) at the end.


# Copyright (c) 1998 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP stack for Windows98
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost


--
Luke
______________________________________________________________________
"Our enemies are innovative and resourceful, and so are we. They never
stop thinking about new ways to harm our country and our people, and
neither do we." -- George W. Bush, August 5, 2004
 
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