AVG 7 big problem

  • Thread starter Thread starter newfdog
  • Start date Start date
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newfdog

hi all...... I downloaded , installed free version 7 and did the updates.
After doing so I lost the ability to get any email. Constantly received the
error 0X800CCC90. I tried disabling anything that affected email in 7 and it
made no difference. I exited 7 completely and still no dice. I could find no
changes in any of my email acct properties to account for this loss.

In the end I had to do a system restore to get my email accts working again.
I reinstalled ver 6.0.794 and did the updates and everything is working
fine.

Anyone have any ideas how I could get the new version working , I've been
using
AVG for several years and would hate to lose it at the end of the year when
older versions will no longer be supported.

I'm sure I must be missing something simple.

Thanks
 
On Thu, 11 Nov 2004 14:59:12 -0330, Bob Horvath wrote:

I had the same problem and found out that it was related to Zone
Alarm. ZA had permissions for AVG, but still did not allow my Agent
email access. I went back to the XP firewall for now until I come
across info to fix the problem
 
Ok Bob......... I do have ZA installed so maybe I have the same problem.
Quess I'll have to explore that angle and see if that's the issue.
If you find a fix let us know.

newfdog
 
Bob Horvath said:
I had the same problem and found out that it was related to Zone
Alarm. ZA had permissions for AVG, but still did not allow my Agent
email access. I went back to the XP firewall for now until I come
across info to fix the problem
Click to expand...

Did you also get the 0X800CCC90 error?
 
On Thu, 11 Nov 2004 18:17:29 -0500, Bob Horvath wrote:

I was getting

error reported by server-ERR cannot connect to the host

I don't remember if there was an error number.
 
hi all...... I downloaded , installed free version 7 and did the updates.
After doing so I lost the ability to get any email. Constantly received the
error 0X800CCC90. I tried disabling anything that affected email in 7 and it
made no difference. I exited 7 completely and still no dice. I could find no
changes in any of my email acct properties to account for this loss.

In the end I had to do a system restore to get my email accts working again.
I reinstalled ver 6.0.794 and did the updates and everything is working
fine.

Anyone have any ideas how I could get the new version working , I've been
using
AVG for several years and would hate to lose it at the end of the year when
older versions will no longer be supported.

I'm sure I must be missing something simple.

Thanks
Click to expand...

Read the manual in regards to what settings have to be changed in Win XP
firewall.

http://free.grisoft.com/freeweb.php/doc/Get+AVG+FREE/lng/us/tpl/v5

http://free.grisoft.com/softw/70free/doc/avg_free_reference_en_70_8.pdf

http://free.grisoft.com/softw/70free/doc/avg_free_firewall_install_en_70_
3.pdf

Regards

Wayne D
 
newfdog said:
Ok Bob......... I do have ZA installed so maybe I have the same problem.
Quess I'll have to explore that angle and see if that's the issue.
If you find a fix let us know.
Click to expand...

It might be an issue between AVG's email protection and ZoneAlarm's mailsafe.
Try disabling "Mailsafe" (under Email protection) in Zonealarm?
 
Anyone have any ideas how I could get the new version working

Try using their forums for help.

I've installed on two XP systems and one W98SE system with no problems.
 
Do you have to remove the old version6 first? Can you just do this from
the add/remove in device manager or do I have to go some place else to
do this, can you install version7 right over 6?
I have not tried anything myself, yet! But I know that I will need to
get the new 7, asap, but I don't want to screw things up.
Thanks for any help and info.
BN
 
Do you have to remove the old version6 first? Can you just do this from
the add/remove in device manager or do I have to go some place else to
do this, can you install version7 right over 6?
I have not tried anything myself, yet! But I know that I will need to
get the new 7, asap, but I don't want to screw things up.
Thanks for any help and info.
BN
Click to expand...

When you install v7 it will remove v6 for you if you
tell it to.

Richard
 
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