AVG 7.5 causing Defender stop error?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I've been getting some calls and emails from customers about a startup error
from Defender:

"WINDOW DEFENDER
Application failed to initialize ox800106a. A problem caused the window
defender service to stop.
To start the service , restart your computer or search help & support on how
to service mannually."

One of the customers told me it started happening right after I told her to
upgrade her AVG Free from 7.1 to 7.5.
I had her reinstall Defender and this fixed the problem.
Checking back with some other folks, it looks like this may be a common
problem.
Any others having this?
Pete
 
Thanks, Dave.
I'm not sure that's the answer.
2 of the PC's in question I had just serviced and had uninstalled the beta
and installed the gold Defender.
What I didn't do on those was to update the AVG.
The problem does get fixed, however, by reinstalling Defender "after" the
update of the AVG.
I know I've still got some machines out there I put the old "Bulls Eye"
anti-spyware on and the 7.1 AVG. I'll see what happens.
Thanks for the tip on the concurrent expirations.
Sort of like a solar eclipse.
Pete
 
I've used Avg free with MSAS and still do now with 7.5 with Defender and
never had a single problem, i find they work well together. I also use Avast
AV, a second anti-virus program and all three seem to work well together.
 
They do work great together.
It just appears that there's a little niggle on the upgrade on some PC's
that can be fixed.
That was my main reason for posting.
 
jbpete said:
The problem does get fixed, however, by reinstalling Defender "after" the
update of the AVG.
Click to expand...

All I have is a bit of negative information which is probably of scant
interest: I have the AVG Security suite, which I installed while Defender
beta2 was operational, and experienced no problems. Then I installed the
current version of Defender, and again had no problems (which is as you would
expect, given your observations and reinstallation of Defender).
 
how do I manually reload defender?

jbpete said:
Thanks, Dave.
I'm not sure that's the answer.
2 of the PC's in question I had just serviced and had uninstalled the beta
and installed the gold Defender.
What I didn't do on those was to update the AVG.
The problem does get fixed, however, by reinstalling Defender "after" the
update of the AVG.
I know I've still got some machines out there I put the old "Bulls Eye"
anti-spyware on and the 7.1 AVG. I'll see what happens.
Thanks for the tip on the concurrent expirations.
Sort of like a solar eclipse.
Pete
Click to expand...
 
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