Avast system restart

  • Thread starter Thread starter garete
  • Start date Start date
G

garete

Avast gives me "Avast requires a system restart" message after I
update the program or when I reboot. Is this normal or is there a
setting I can change to stop this or at least lessen the frequency of
the restart messages?

avast 4.7
Win XP home
 
Avast gives me "Avast requires a system restart" message after I
update the program or when I reboot. Is this normal or is there a
setting I can change to stop this or at least lessen the frequency of
the restart messages?

avast 4.7
Win XP home
Click to expand...
It's normal with a program update, it shouldn't be happening with each re-
boot.
 
It's normal with a program update, it shouldn't be happening with each re-
boot.
--
Ernie B.

Communication: The art of moving an idea from one mind to another, hopefully
without distortion.
Click to expand...

Actually, I get it any time I'm on line......not just at bootup and
update.
 
Actually, I get it any time I'm on line......not just at bootup and
update.
Click to expand...
Grrr.... I looked at the program settings, don't see anything obvious. This
would be a good question to take to <http://forum.avast.com/>. The forums are
easy to browse or search, free registration is required to post.
 
Ernie said:
Grrr.... I looked at the program settings, don't see anything obvious. This
would be a good question to take to <http://forum.avast.com/>. The forums are
easy to browse or search, free registration is required to post.
Click to expand...

I don't see that problem. The forum is good, but I've had no luck at all
in getting a response as to why winxp is unable to terminate the avast
process and requires me to select the terminate now box. It's a nuisance
since it will just hang if no manual intervention.
Dave Cohen
 
I don't see that problem. The forum is good, but I've had no luck at all
in getting a response as to why winxp is unable to terminate the avast
process and requires me to select the terminate now box. It's a nuisance
since it will just hang if no manual intervention.
Dave Cohen
Click to expand...
Is this the same problem that the OP (garete) was having? I logged into the
forum, searched for 'require restart', no quote marks, and found four pages of
posts containing the search words.
 
Ernie said:
Is this the same problem that the OP (garete) was having? I logged into the
forum, searched for 'require restart', no quote marks, and found four pages of
posts containing the search words.
Click to expand...

No it's not the same problem, nor is there a problem searching the
forum. Just haven't come across either a solution or an explanation as
to why it happens. I'm hoping it will just go away with new program
updates, but so far it's followed the updates. Others have seen the same
problem.
Dave Cohen
 
No it's not the same problem, nor is there a problem searching the
forum. Just haven't come across either a solution or an explanation as
to why it happens. I'm hoping it will just go away with new program
updates, but so far it's followed the updates. Others have seen the same
problem.
Dave Cohen
Click to expand...
Okay. Have you posted the question in the forum? Have you tried uninstall,
clean the registry, reboot and reinstall? I doubt that the problem will cure
itself if something has gotten corrupted.
 
Grrr.... I looked at the program settings, don't see anything obvious. This
would be a good question to take to <http://forum.avast.com/>. The forums are
easy to browse or search, free registration is required to post.
--
Ernie B.

Communication: The art of moving an idea from one mind to another, hopefully
without distortion.
Click to expand...

I've searched the forum with no luck.........I'll post the question
and see what happens.
 
Okay. I would be interested to know what you find out.
--
Ernie B.

Communication: The art of moving an idea from one mind to another, hopefully
without distortion.
Click to expand...

Operating system restart needed by avast message could be solved, in
some systems, by deleting the file <avast>\setup\reboot.txt

If deleting reboot.txt doesn't stop the requests for reboot check
this:
Check this registry entry (right after computer restart):
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager,
if it contains "PendingFileRenameOperations".
Check its contents and if there's only "reboot.txt" from avast4\setup
folder, delete PendingFileRenameOperations, don't delete any other
key.
Back-up (export) the registry key before you edit/delete, just in
case.

Not sure what the problem with your shutdown might be (does this
happen every time?), there could be something running that isn't
ending correctly. Hopefully something may be in the windows event
logs.

Igor said:

The virus database updates normally don't require computer restart.
However, in very special cases, a virus database update might actually
include a program update as well (in which case, the computer restart
would indeed be required). I believe it was your case.

I should probably explain what "in very special cases mean". Some time
ago, we have found some limits (you can call it "bugs") in avast! code
which would make avast! stop working when the number of records in
virus database reaches specific number (well, it's a bit more
complicated than that, but it doesn't really matter now). We fixed the
problems, of course, and included the fix in one of the program
updates.
Right now, we are very close to this "limit" (regarding the number of
viruses). Even though the fixed version of the program has been
available for quite some time now, however, there are still quite a
lot of users who use older versions; so, we can either stop adding new
viruses (which wouldn't be very wise), or somehow make the users of
old avast! versions - that are still out there - to update to the
fixed one. So, that's what happening right now... some of the old
versions were updated during an ordinary virus database update.

Hope this explains it.

If that still does not solve the problem, check http://forum.avast.com/index.php?topic=28199.0
 
Operating system restart needed by avast message could be solved, in
some systems, by deleting the file <avast>\setup\reboot.txt
Click to expand...
<snip>
Interesting, thanks for the update. Did you get your problem solved?

I've used Avast for almost three years, the only problems I've had were caused
by myself. ;-)
 
<snip>
Interesting, thanks for the update. Did you get your problem solved?

I've used Avast for almost three years, the only problems I've had were caused
by myself. ;-)
--
Ernie B.

Communication: The art of moving an idea from one mind to another, hopefully
without distortion.
Click to expand...

So far the bug seems to be fixed by deleting the file <avast>\setup
\reboot.txt
 
So far the bug seems to be fixed by deleting the file <avast>\setup
\reboot.txt
Click to expand...
Odd... I don't have that file on my system. Maybe deleting that file fixed
you up.
 
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