Avast found adware, can't remove.

  • Thread starter Thread starter Ed H
  • Start date Start date
E

Ed H

All scans come up negative except for Avast (free). It finds a file
"C:/windows/system32/BAE.dll" and says it is "win32:adware-gen [Adw]"but I
can't figure out how to remove it. Within the program I keep getting an
error message "Access denied."

Thanks,
Ed
--

Windows Vista Home Premium 64-BIT SP1
Intel Core 2 Duo CPU T5550 @ 1.83GHz
4.00 GB RAM
300 GB HDD
 
Ed said:
All scans come up negative except for Avast (free). It finds a file
"C:/windows/system32/BAE.dll" and says it is "win32:adware-gen [Adw]"but I
can't figure out how to remove it. Within the program I keep getting an
error message "Access denied."
Click to expand...

The file is a browser redirector, normally from a legitimate source such as
Dell and/or Google. The browser redirector bit is probably why Avast is
picking it up. I'd just tell Avast to ignore it. If you are really unsure,
send a copy of the file to Virus Total:

http://www.virustotal.com/

Look on Avast's site for where/how to submit a file that you think is a
false-positive, too. It would be worth sending it to them.

Malke
 
Thanks Malke, you're correct. Do you know why I couldn't delete it? That
really made me suspicious. Avast couldn't do it nor could I by hand. Even
tried in safe mode.
--

Windows Vista Home Premium 64-BIT SP1
Intel Core 2 Duo CPU T5550 @ 1.83GHz
4.00 GB RAM
300 GB HDD





Malke said:
Ed said:
All scans come up negative except for Avast (free). It finds a file
"C:/windows/system32/BAE.dll" and says it is "win32:adware-gen [Adw]"but
I
can't figure out how to remove it. Within the program I keep getting an
error message "Access denied."
Click to expand...

The file is a browser redirector, normally from a legitimate source such
as
Dell and/or Google. The browser redirector bit is probably why Avast is
picking it up. I'd just tell Avast to ignore it. If you are really unsure,
send a copy of the file to Virus Total:

http://www.virustotal.com/

Look on Avast's site for where/how to submit a file that you think is a
false-positive, too. It would be worth sending it to them.

Malke
Click to expand...
 
Most probably because it is a protected file and it is from Dell

--
Peter

Please Reply to Newsgroup for the benefit of others
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Ed H said:
Thanks Malke, you're correct. Do you know why I couldn't delete it? That
really made me suspicious. Avast couldn't do it nor could I by hand. Even
tried in safe mode.
--

Windows Vista Home Premium 64-BIT SP1
Intel Core 2 Duo CPU T5550 @ 1.83GHz
4.00 GB RAM
300 GB HDD





Malke said:
Ed said:
All scans come up negative except for Avast (free). It finds a file
"C:/windows/system32/BAE.dll" and says it is "win32:adware-gen [Adw]"but
I
can't figure out how to remove it. Within the program I keep getting an
error message "Access denied."
Click to expand...

The file is a browser redirector, normally from a legitimate source such
as
Dell and/or Google. The browser redirector bit is probably why Avast is
picking it up. I'd just tell Avast to ignore it. If you are really unsure,
send a copy of the file to Virus Total:

http://www.virustotal.com/

Look on Avast's site for where/how to submit a file that you think is a
false-positive, too. It would be worth sending it to them.

Malke
Click to expand...
Click to expand...
 
Ed said:
Thanks Malke, you're correct. Do you know why I couldn't delete it? That
really made me suspicious. Avast couldn't do it nor could I by hand. Even
tried in safe mode.
Click to expand...

Probably because it is in use. If you have a Dell, you can usually find it
in the Programs & Features Control Panel applet and it can be uninstalled
from there. Otherwise, I'd just leave it alone. If you really feel you want
to delete it, I'd do it from an elevated command prompt.

Malke
 
Thanks, all set.

Ed


Malke said:
Probably because it is in use. If you have a Dell, you can usually find it
in the Programs & Features Control Panel applet and it can be uninstalled
from there. Otherwise, I'd just leave it alone. If you really feel you
want
to delete it, I'd do it from an elevated command prompt.

Malke
Click to expand...
 
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