Hi,
Glad to hear you have resolved the issue.
Thanks & Regards,
Ken Zhao
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security <
http://www.microsoft.com/security>
====================================================
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--------------------
| Thread-Topic: AutoPlay Doesn't Work?
| thread-index: AcgA/+MQupaVDpLBT6qrYiegWAR71w==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?RGVsbCBCb3k=?= <Dell (e-mail address removed)>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
| Subject: RE: AutoPlay Doesn't Work?
| Date: Thu, 27 Sep 2007 05:14:00 -0700
| Lines: 156
| Message-ID: <
[email protected]>
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| X-Tomcat-NG: microsoft.public.windows.vista.general
|
| Hi Ken,
|
| The Windows Image Acquisition (WIA) service was set to Automatic and was
| running every time the computer started and this particular camera
couldn't
| be configured to use the Picture Transfer Protocol (PTP).
|
| I therefore showed the user how to transfer pictures from the camera by
| opening Windows Photo Galley, going to File and clicking Import From
Camera
| Or Scanner, highlighting their camera (which appeared as a mass storage
| device/drive) and then clicking the Import button and following the
prompt.
|
| Thank you for your help on this, the issue is resolved.
|
| ""Ken Zhao [MSFT]"" wrote:
|
| > Hi,
| >
| > I am just writing to see how everything is going. If you have any
updates
| > or need any further assistance on this issue, please feel free to let
me
| > know.
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| >
| > Microsoft Online Support
| > Microsoft Global Technical Support Center
| >
| > Get Secure! -
www.microsoft.com/security
<
http://www.microsoft.com/security>
| > ====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > ====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| >
| >
| > --------------------
| > | X-Tomcat-ID: 48240972
| > | References: <
[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain
| > | Content-Transfer-Encoding: 7bit
| > | From: (e-mail address removed) ("Ken Zhao [MSFT]")
| > | Organization: Microsoft
| > | Date: Tue, 25 Sep 2007 04:08:20 GMT
| > | Subject: RE: AutoPlay Doesn't Work?
| > | X-Tomcat-NG: microsoft.public.windows.vista.general
| > | Message-ID: <
[email protected]>
| > | Newsgroups: microsoft.public.windows.vista.general
| > | Lines: 81
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.general:175761
| > | NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
| > |
| > | Hello,
| > |
| > | Thank you for using newsgroup!
| > |
| > | From your post, I suggest you check the Windows Image Acquisition
(WIA)
| > | service has been started on the Windows Vista machine. If not, please
| > start
| > | it to test the issue.
| > |
| > | If the issue persists, this problem also occurs if the camera uses
the
| > | Microsoft Windows Image Acquisition (WIA) standard to transfer
pictures
| > to
| > | the computer. Windows Vista and Windows XP SP2 use the Windows
Portable
| > | Devices (WPD) standard instead of the WIA standard to import pictures
and
| > | videos. The WPD standard supports many devices and device
connectivity
| > | options.
| > |
| > | To resolve this problem, configure the camera to use the Picture
Transfer
| > | Protocol (PTP) standard instead of the WIA standard. For information
| > about
| > | how to configure the camera to use the PTP standard, see the owner's
| > manual
| > | for the camera. Or, visit the camera manufacturer's Web site.
| > |
| > | 927836: A digital still camera is not recognized in Windows Vista or
in
| > | Windows XP
| > |
http://support.microsoft.com/kb/927836/en-us
| > |
| > | Thanks & Regards,
| > |
| > | Ken Zhao
| > |
| > | Microsoft Online Support
| > | Microsoft Global Technical Support Center
| > |
| > | Get Secure! -
www.microsoft.com/security
| > <
http://www.microsoft.com/security>
| > | ====================================================
| > | When responding to posts, please "Reply to Group" via your newsreader
so
| > | that others may learn and benefit from your issue.
| > | ====================================================
| > | This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > |
| > |
| > |
| > |
| > | --------------------
| > | | Thread-Topic: AutoPlay Doesn't Work?
| > | | thread-index: Acf+xaN420QWXQB6R7u08actvh/J2g==
| > | | X-WBNR-Posting-Host: 207.46.19.168
| > | | From: =?Utf-8?B?RGVsbCBCb3k=?= <Dell (e-mail address removed)>
| > | | Subject: AutoPlay Doesn't Work?
| > | | Date: Mon, 24 Sep 2007 09:12:00 -0700
| > | | Lines: 14
| > | | Message-ID: <
[email protected]>
| > | | MIME-Version: 1.0
| > | | Content-Type: text/plain;
| > | | charset="Utf-8"
| > | | Content-Transfer-Encoding: 7bit
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| > | | Newsgroups: microsoft.public.windows.vista.general
| > | | Path: TK2MSFTNGHUB02.phx.gbl
| > | | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.windows.vista.general:175335
| > | | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | | X-Tomcat-NG: microsoft.public.windows.vista.general
| > | |
| > | | I connected a camera to a Vista Home Basic machine about 3 weeks
ago,
| > | Vista
| > | | installed the camera and launched Autoplay which allowed me to
choose
| > | "Import
| > | | Pictures Using Windows".
| > | |
| > | | I connected the same camera today and AutoPlay doesn't launch and
the
| > | camera
| > | | appears in Computer as a removable disk. The AutoPlay setting for
| > | Pictures
| > | | is still "Ask Me Every Time" and if I go down in to the removable
disk
| > I
| > | can
| > | | view the photos.
| > | |
| > | | I am helping an elderly couple and while I know it is possible to
| > import
| > | | pictures using the Photo Gallery it would be much easier for them
if
| > | AutoPlay
| > | | launched.
| > | |
| > | | Has anyone seen this one before and know of a solution?
| > | |
| > |
| > |
| >
| >
|
