Automating Remote Assistance Request

  • Thread starter Thread starter greatbarrier86
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greatbarrier86

Hi

Is it possible to allow a user to click a shortcut or program that will
automatically send a Remote Assistance request? I'm trying to eliminate their
need to go through the entire wizard.

Thanks
Jason
 
greatbarrier86 said:
Hi

Is it possible to allow a user to click a shortcut or program that will
automatically send a Remote Assistance request? I'm trying to eliminate
their
need to go through the entire wizard.

Thanks
Jason

Over a local LAN in a workgroup environment this is one workaround for that
issue...

http://theillustratednetwork.mvps.org/RemoteAssistance/RemoteAssistance.html

In a domain environment you can use the "Offer" functionality. See these
links for help...
http://support.microsoft.com/default.aspx?scid=kb;en-us;308013
http://support.microsoft.com/default.aspx?scid=kb;en-us;301527
http://support.microsoft.com/default.aspx?scid=kb;en-us;310629
http://support.microsoft.com/default.aspx?scid=kb;en-us;306496

--

Al Jarvi (MS-MVP Windows Networking)


Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
Is there anyway to push it past 99 days?

Sooner Al said:
Over a local LAN in a workgroup environment this is one workaround for that
issue...

http://theillustratednetwork.mvps.org/RemoteAssistance/RemoteAssistance.html

In a domain environment you can use the "Offer" functionality. See these
links for help...
http://support.microsoft.com/default.aspx?scid=kb;en-us;308013
http://support.microsoft.com/default.aspx?scid=kb;en-us;301527
http://support.microsoft.com/default.aspx?scid=kb;en-us;310629
http://support.microsoft.com/default.aspx?scid=kb;en-us;306496

--

Al Jarvi (MS-MVP Windows Networking)


Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
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