Jim1480 wrote:
:: I receive update KB967715 regularly every day. I install it but it
:: still keeps coming.
::
:: I guess the install might be failing but there is no error message or
:: warning about this.
:: Supporting that theory, there is no record of this KB number in the
:: install logs in the Windows directory.
::
:: Any ideas on how to resolve this - it is getting very irritating.
See Known Issues with this update:
http://support.microsoft.com/kb/967715
Known issues with this security update
a.. Update 967715 is reoffered multiple times
Update 967715 may be reoffered if the HonorAutorunSetting registry setting
that is described in this article is not added to the registry hive. This
issue may occur if some other program that is installed on the computer
blocks the update from writing the registry entry. Such software may block
the update during the installation of the update or may remove the registry
entry after the computer is restarted.
To resolve this problem, install the update in safe mode. To do this,
follow these steps:
1.. Download the update. To do this, follow these steps:
1.. Visit the Microsoft Download Web site:
http://www.microsoft.com/downloads
(
http://www.microsoft.com/downloads)
2.. In the Search for a download box, type the number of the Knowledge
Base article that describes the update, and then click Go.
3.. Download the update, and then save it to the desktop.
2.. Install the update. To do this, follow these steps:
1.. Double-click the downloaded file to install it.
If you are prompted to restart the computer, do so.
2.. Visit the Windows Update or Microsoft Update Web site to determine
whether the update is offered again. If you are offered the update again,
continue to the next step.
3.. Install the update in safe mode. Safe mode disables most running
processes and services. These services include the Windows Update service.
Installing an update in safe mode is a quick test to determine whether an
application or process is interfering with the installation. To install the
update in safe mode, follow these steps:
1.. Restart the computer.
2.. As the computer starts, press the F8 key.
3.. Use the arrow keys to select Safe Mode, and then press ENTER.
4.. Double-click the file that you downloaded in step 1 to install the
file.
5.. When the installation is complete, restart the computer.
6.. Visit the Windows Update or Microsoft Update Web site to determine
whether the update is offered. Or, wait until Automatic Updates runs again.
--
TaurArian [MVP] 2005-2010 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights.
