Automatic send/receive wont activate (O2002)/XP

  • Thread starter Thread starter Bill
  • Start date Start date
B

Bill

I use Outlook 2002 on XPpro. Manual Send/Receive works
fine. Automatic receive does not work. Receive on start
does not work. Immediate send (checked) does not work.
Send on exit does not work. I have verified all the
settings I can find and have all current updates
installed. Outlook Express with similar settings and the
same email account works fine.

Any help would be appreciated.
 
Changed it from 5 min to 1 min, but no effect on either
setting. Since my first post, I have run Office repair
from the installation CD. This did not fix the problem.
-----Original Message-----
What is your automatic polling interval in Send/Receive groups?
--
Russ Valentine
[MVP-Outlook]
Bill said:
I use Outlook 2002 on XPpro. Manual Send/Receive works
fine. Automatic receive does not work. Receive on start
does not work. Immediate send (checked) does not work.
Send on exit does not work. I have verified all the
settings I can find and have all current updates
installed. Outlook Express with similar settings and the
same email account works fine.

Any help would be appreciated.
Click to expand...


.
Click to expand...
 
I just have to ask...why is setting to one minute ..."just asking for
trouble..."? I have used that setting, in various Outlook versions, for
YEARS w/o issue or "trouble." The only problem I ever faced was
pre-broadband connection as it could really slow other access down.

Now that I am typing I guess in a typical in-house Exchange environment if
all users set to such a freqency of updating then they mught just croak the
server...but, for any other issue involving a web based (or even a sooped up
in-house) email server then i see no reason to say one minute is
unreasonable. There are many reasons to check with such frequency,
especially if the emails are time sensitive or you get high volumes of
messages...

Just curious is all... :)


Russ Valentine said:
1 minute is just asking for trouble. 5 is not very realistic. Set it to
something reasonable and then look at the information here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320836
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q312336

--
Russ Valentine
[MVP-Outlook]
Bill said:
Changed it from 5 min to 1 min, but no effect on either
setting. Since my first post, I have run Office repair
from the installation CD. This did not fix the problem.
-----Original Message-----
What is your automatic polling interval in Send/Receive groups?
--
Russ Valentine
[MVP-Outlook]
I use Outlook 2002 on XPpro. Manual Send/Receive works
fine. Automatic receive does not work. Receive on start
does not work. Immediate send (checked) does not work.
Send on exit does not work. I have verified all the
settings I can find and have all current updates
installed. Outlook Express with similar settings and the
same email account works fine.

Any help would be appreciated.


.
Click to expand...
Click to expand...
Click to expand...
 
It can easily result in conflicting polling requests if, for example, you
are still downloading a large message when your next polling interval is
reached. It's just unnecessary overhead both for the client and the server.
--
Russ Valentine
[MVP-Outlook]
grumpy3b said:
I just have to ask...why is setting to one minute ..."just asking for
trouble..."? I have used that setting, in various Outlook versions, for
YEARS w/o issue or "trouble." The only problem I ever faced was
pre-broadband connection as it could really slow other access down.

Now that I am typing I guess in a typical in-house Exchange environment if
all users set to such a freqency of updating then they mught just croak the
server...but, for any other issue involving a web based (or even a sooped up
in-house) email server then i see no reason to say one minute is
unreasonable. There are many reasons to check with such frequency,
especially if the emails are time sensitive or you get high volumes of
messages...

Just curious is all... :)


Russ Valentine said:
1 minute is just asking for trouble. 5 is not very realistic. Set it to
something reasonable and then look at the information here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320836
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q312336

--
Russ Valentine
[MVP-Outlook]
Bill said:
Changed it from 5 min to 1 min, but no effect on either
setting. Since my first post, I have run Office repair
from the installation CD. This did not fix the problem.
-----Original Message-----
What is your automatic polling interval in Send/Receive
groups?
--
Russ Valentine
[MVP-Outlook]
I use Outlook 2002 on XPpro. Manual Send/Receive works
fine. Automatic receive does not work. Receive on
start
does not work. Immediate send (checked) does not work.
Send on exit does not work. I have verified all the
settings I can find and have all current updates
installed. Outlook Express with similar settings and
the
same email account works fine.

Any help would be appreciated.


.
Click to expand...
Click to expand...
Click to expand...
 
I followed the instructions on both support memos.
Disable send receive was not checked, but I cycled the
option anyway. I changed the auto update to 20 min (I
set it to 1 min to just test the feature without waiting
so long).

Still no change on the any of the send/receive problems.
-----Original Message-----
1 minute is just asking for trouble. 5 is not very realistic. Set it to
something reasonable and then look at the information here:
http://support.microsoft.com/default.aspx?scid=kb;EN- US;Q320836
http://support.microsoft.com/default.aspx?scid=kb;EN-
Click to expand...
US;Q312336

--
Russ Valentine
[MVP-Outlook]
Bill said:
Changed it from 5 min to 1 min, but no effect on either
setting. Since my first post, I have run Office repair
from the installation CD. This did not fix the problem.
-----Original Message-----
What is your automatic polling interval in
Click to expand...
Send/Receive
groups?
--
Russ Valentine
[MVP-Outlook]
I use Outlook 2002 on XPpro. Manual Send/Receive works
fine. Automatic receive does not work. Receive on start
does not work. Immediate send (checked) does not work.
Send on exit does not work. I have verified all the
settings I can find and have all current updates
installed. Outlook Express with similar settings
Click to expand...
and
the
same email account works fine.

Any help would be appreciated.


.
Click to expand...
Click to expand...


.
Click to expand...
 
What connection type have you set for your mail accounts(s)? Did you create
a new Send/Receive group from scratch and make sure you aren't inadvertently
set to work offline? If so, then creating a new profile would be the next
step to ensure you don't have a corrupt mail account setting.
--
Russ Valentine
[MVP-Outlook]
Bill said:
I followed the instructions on both support memos.
Disable send receive was not checked, but I cycled the
option anyway. I changed the auto update to 20 min (I
set it to 1 min to just test the feature without waiting
so long).

Still no change on the any of the send/receive problems.
-----Original Message-----
1 minute is just asking for trouble. 5 is not very realistic. Set it to
something reasonable and then look at the information here:
http://support.microsoft.com/default.aspx?scid=kb;EN- US;Q320836
http://support.microsoft.com/default.aspx?scid=kb;EN-
Click to expand...
US;Q312336

--
Russ Valentine
[MVP-Outlook]
Bill said:
Changed it from 5 min to 1 min, but no effect on either
setting. Since my first post, I have run Office repair
from the installation CD. This did not fix the problem.
-----Original Message-----
What is your automatic polling interval in Send/Receive
groups?
--
Russ Valentine
[MVP-Outlook]
I use Outlook 2002 on XPpro. Manual Send/Receive works
fine. Automatic receive does not work. Receive on
start
does not work. Immediate send (checked) does not work.
Send on exit does not work. I have verified all the
settings I can find and have all current updates
installed. Outlook Express with similar settings and
the
same email account works fine.

Any help would be appreciated.


.
Click to expand...


.
Click to expand...
Click to expand...
 
Russ-

Your offline aside made me wonder if I had been missing
something. I had checked everything I could think of
plus the suggestions you had made. These were all under
the Tools menu. I never use the offline option but I
remembered encountering an error a while ago when I was
asked if I wanted to work off line and I wondered if I
might have accidently selected it. So I checked Help and
located the offline option under the File menu and sure
enough it was checked. Deselecting this option appears
to have corrected the problem.

I appreciate your perserverance in helping me remedy the
problem. It was a simple fix but it was located in an
area I never use.

Thanks.

Bill
-----Original Message-----
What connection type have you set for your mail accounts (s)? Did you create
a new Send/Receive group from scratch and make sure you aren't inadvertently
set to work offline? If so, then creating a new profile would be the next
step to ensure you don't have a corrupt mail account setting.
--
Russ Valentine
[MVP-Outlook]
Bill said:
I followed the instructions on both support memos.
Disable send receive was not checked, but I cycled the
option anyway. I changed the auto update to 20 min (I
set it to 1 min to just test the feature without waiting
so long).

Still no change on the any of the send/receive problems.
-----Original Message-----
1 minute is just asking for trouble. 5 is not very realistic. Set it to
something reasonable and then look at the information here:
http://support.microsoft.com/default.aspx?scid=kb;EN- US;Q320836
http://support.microsoft.com/default.aspx?scid=kb;EN-
Click to expand...
US;Q312336

--
Russ Valentine
[MVP-Outlook]
Changed it from 5 min to 1 min, but no effect on either
setting. Since my first post, I have run Office repair
from the installation CD. This did not fix the problem.
-----Original Message-----
What is your automatic polling interval in Send/Receive
groups?
--
Russ Valentine
[MVP-Outlook]
I use Outlook 2002 on XPpro. Manual Send/Receive works
fine. Automatic receive does not work. Receive on
start
does not work. Immediate send (checked) does not work.
Send on exit does not work. I have verified all the
settings I can find and have all current updates
installed. Outlook Express with similar settings and
the
same email account works fine.

Any help would be appreciated.


.



.
Click to expand...
Click to expand...


.
Click to expand...
 
I should have thought of it sooner. It's easy to select it by mistake when
you exit the program because it's right above File > Exit.
--
Russ Valentine
[MVP-Outlook]
Bill said:
Russ-

Your offline aside made me wonder if I had been missing
something. I had checked everything I could think of
plus the suggestions you had made. These were all under
the Tools menu. I never use the offline option but I
remembered encountering an error a while ago when I was
asked if I wanted to work off line and I wondered if I
might have accidently selected it. So I checked Help and
located the offline option under the File menu and sure
enough it was checked. Deselecting this option appears
to have corrected the problem.

I appreciate your perserverance in helping me remedy the
problem. It was a simple fix but it was located in an
area I never use.

Thanks.

Bill
-----Original Message-----
What connection type have you set for your mail accounts (s)? Did you create
a new Send/Receive group from scratch and make sure you aren't inadvertently
set to work offline? If so, then creating a new profile would be the next
step to ensure you don't have a corrupt mail account setting.
--
Russ Valentine
[MVP-Outlook]
Bill said:
I followed the instructions on both support memos.
Disable send receive was not checked, but I cycled the
option anyway. I changed the auto update to 20 min (I
set it to 1 min to just test the feature without waiting
so long).

Still no change on the any of the send/receive problems.

-----Original Message-----
1 minute is just asking for trouble. 5 is not very
realistic. Set it to
something reasonable and then look at the information
here:
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q320836
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q312336

--
Russ Valentine
[MVP-Outlook]
Changed it from 5 min to 1 min, but no effect on either
setting. Since my first post, I have run Office repair
from the installation CD. This did not fix the
problem.
-----Original Message-----
What is your automatic polling interval in
Send/Receive
groups?
--
Russ Valentine
[MVP-Outlook]
I use Outlook 2002 on XPpro. Manual Send/Receive
works
fine. Automatic receive does not work. Receive on
start
does not work. Immediate send (checked) does not
work.
Send on exit does not work. I have verified all the
settings I can find and have all current updates
installed. Outlook Express with similar settings
and
the
same email account works fine.

Any help would be appreciated.


.



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