Automatic Retrieval of mail

[Guest]

How do I get automatic mail retrival to work? All settings are correct. I
hear a tone every time it is time to check, but it never retrieves mail from
my ISP. Have no problems manually recieving mail. Suspect this is a Norton
problem, but can't see anything to change in Norton to allow it to work.
Windows Firewall is off. Norton Firewall is on.

 

[Guest]

How do I get automatic mail retrival to work? All settings are correct.
I
hear a tone every time it is time to check, but it never retrieves mail
from
my ISP. Have no problems manually recieving mail. Suspect this is a
Norton
problem, but can't see anything to change in Norton to allow it to work.
Windows Firewall is off. Norton Firewall is on.

Stopping the Norton problems in Windows Mail requires uninstalling
the Norton program, not just changing its settings.

Click on Tools, then Accounts, then your email account, then
Properties. If there is no check mark in the box before Include
this account when checking for new messages, click on this box and
then Apply. Click on OK and then Close.

Click on Tools, then Options. If there is no check mark in the box
before Send and receive messages at startup, click on this box and
then Apply. Click on Send. If there is no check mark in the box
before Send messages immediately, click on this box and then
Apply. Click on OK.

 

[Gary VanderMolen]

Yes, there's a way. Uninstall anything "Norton".
Windows Mail is not compatible with most McAfee
and Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Windows Firewall is quite adequate. It's the only firewall I've used
for many years.

 

[Guest]

Both of my tools settings were already set as you suggested. I am planning
on uninstalling my current Norton and installing the 2008 version.
Thanks,

 

[Guest]

Thanks for the info. I will look into your suggestions.
--
Joe

Yes, there's a way. Uninstall anything "Norton".
Windows Mail is not compatible with most McAfee
and Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Windows Firewall is quite adequate. It's the only firewall I've used
for many years.

--
Gary VanderMolen [MS-MVP WLM]

How do I get automatic mail retrival to work? All settings are correct. I
hear a tone every time it is time to check, but it never retrieves mail from
my ISP. Have no problems manually recieving mail. Suspect this is a Norton
problem, but can't see anything to change in Norton to allow it to work.
Windows Firewall is off. Norton Firewall is on.

 

[Frank Saunders MS-MVP IE,OE/WM]

Both of my tools settings were already set as you suggested. I am
planning
on uninstalling my current Norton and installing the 2008 version.
Thanks,

Installing any Norton or McAfee program is a mistake. Apparently the newest
Trend Micro program are also causing troubles.