How to view the Update log in Windows:-
Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.
Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install. If appropriate copy and
paste the error codes into a new thread on the Windows Update Newsgroupso someone may be
able to assist you. On the other hand, you may be able to find the error code and other
suggestions by searching the Windows Update Newsgroup.
Also check Windows folder for file called KB******.log (****** = number of update ie
KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.
How to read the Windowsupdate.log file:
http://support.microsoft.com/kb/902093
or
On the WU Website, select your history of updates - now click on failed update (red mark)
and see if there is an error code.
If there is an error code, write it down and post back or in the alternative, do a search
for the error code.
How to troubleshoot common Windows Update, Microsoft Update, and Windows Server Update
Services installation issues
http://support.microsoft.com/kb/906602
Windows Update newsgroup:
(OE newsreader)
news://msnews.microsoft.com/microsoft.public.windowsupdate
or
(Web)
http://www.microsoft.com/windowsxp/...=microsoft.public.windowsupdate&lang=en&cr=US
Have you tried the free (WU issues) online assisted support from Microsoft?
http://go.microsoft.com/fwlink/?linkID=21608
--
TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question:
http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
| automatica download for cumulative security updates for IE7 fails and has
| been doing so for some time. how do I get around it. It continually shows as
| an update that is required when i do an express search of microsoft for
| updates. it continually fails to download.
|
| what do i need to do? I have alread turned off the other security just to
| obtain this one and that does work. pls help.
| --
| gmp
