Automated Outlook response to a form submitted in FrontPage

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

Hello -
I was wondering if anyone has set up an auto response in Outlook to a FP
form submission.

I've created a form in FP and in the Form Properties dialog, on the E-mail
results tab, under Reply-to I've checked "Form Field Name" and entered the
name of my field (Email) in the textbox. I've entered sample data and
sumitted the form. The sample data arrives in my Outlook Inbox nicely and if
I click Reply on the email, the email field value from the form is properly
placed in the "To:" address bar on the reply message.

Here's the thing. I've created and saved my response message as an Outlook
template and created a new rule in Outlook to respond to the incoming message
from my ISP. The auto-response goes out very nicely but the reply goes to the
address in the From: field on the incoming message. It looks like Outlook is
not reading the header of the incoming msg to pick up the reply-to field.
(I've checked the header and the correct reply-to address is there)

I'd be thrilled for any suggestions. Sorry for the long question. I suppose
it's more of an Outlook question but thought someone using FP may know how to
do this correctly.

Thank you very much.
 
Hi Pam,
Wouldn't this be best done on your mailserver? You should be able to set up
an auto response to go to all messages sent to your form address through
your hosts control panel. This way you don't need to involve Outlook atall
and customers will get their response instantly even if your PC isn't on.
 
Hmmm, I think I spoke too soon. I've set up an autorespond message at my
mail server and it behaves exactly as Outlook did...that is the response goes
to the "From" address of the incoming email rather than to the "Reply-to"
address of the incoming email.

I'm at a loss.

Thanks again for your original thoughts. Your set up is the way to go. Any
other thoughts about the response problem would be greatly appreciated.
 
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