Autofill and Find A Contact aren't working

G

Guest

I've recently installed Office 2003 and the autofill for email addresses doesn't work. When I enter a name in the To: field and attempt to Send, the Check Names window appears with (no suggestions) in the window. If I click on Show More Names, I get the following message

"The address list could not be displayed. The Contacts folder associated with this address list could not be opened; itmay have been moved or deleted, or you do not have permissions. For informaion on how to remove this folder from the Outlook Address Book, See Outlook help.

Also, if I enter a valid name from my Contacts folder into the Find A Contact window I get the message "Outlook could not find the requested contact".

I've checked the "Auto fill" tab in the Tools|Options|Email Options area and it's set for autofill
 
R

Russ Valentine [MVP-Outlook]

Reconfigure your Outlook Address Book.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.




--
Russ Valentine
[MVP-Outlook]
pyramid36 said:
I've recently installed Office 2003 and the autofill for email addresses
doesn't work. When I enter a name in the To: field and attempt to Send, the
Check Names window appears with (no suggestions) in the window. If I click
"The address list could not be displayed. The Contacts folder associated
with this address list could not be opened; itmay have been moved or
deleted, or you do not have permissions. For informaion on how to remove
this folder from the Outlook Address Book, See Outlook help."
Also, if I enter a valid name from my Contacts folder into the Find A
Contact window I get the message "Outlook could not find the requested
contact".
 

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