Autocomplete or suggest in mail not working after server transfer

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When the users started typing in an email address in the TO: box, the system
would automatically display a list of email addresses. They could simply
pick from the list and minimize typing and increase email address spelling
accuracy.

Those lists, either autocomplete and/or suggest was lost after a server
transfer.

How do I get that "suggest?" list back for them?

I understand the relevant files to be in documents and
settings/<username>/application data/microsoft/outlook.

When I try copying all files (including hidden ones) to the new documents
and settings folder for the user, the system still does not suggest any names
when you type in a alphebetic characters.

Permissions on the files seem to be OK.
 
The AutoComplete entries are stored in a file with an .NK2 extension, which
will have a filename that matches the Outlook profile it's attached to.
Double-check your file path by looking at
http://www.slipstick.com/config/backup.asp.

There are a couple of utilities you can use to look inside a .NK2 file if
you find one and it doesn't seem to work...a retail version at
http://www.ingressor.com and a freeware version called NK2View (downloadable
at http://www.softpedia.com and probably other free download sites). Make
sure you back up the original file before you mess with it.

--
Jocelyn Fiorello
MVP - Outlook

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