Hello, John!
You wrote on Tue, 28 Mar 2006 08:36:04 -0500:
Thanks, I'll run these down and see if one of them will work for me.
Colonel Blip.
E-mail: (e-mail address removed)
JI> Colonel Blip wrote:
??>> Hello, All!
JI> =======================================
JI> Maybe the following info previously
JI> posted by Yves will offer some ideas:
JI> =====
JI> I think what you mean is the Autoplay window. If so, check the
JI> suggestions
JI> below.
JI> Repair for Camera (or card reader) Autoplay window (or Wizard)
JI> March
JI> 21, 2005
JI> A. Interferences due to software on your computer
JI> If you installed Real Player 10, this is a likely culprit preventing XP
JI> to
JI> automatically recognize the camera or card reader and open the Autoplay
JI> window.
JI> You will have to uninstall Real Player and maybe do something else as
JI> described below. After you uninstall Real Player 10, reboot your
JI> computer
JI> and then try with your camera or card reader again.
JI> If you do not want to uninstall RealPlayer, you can go around it and
JI> still
JI> get Autoplay, as given below:
JI> Open Real Player. Go to Tools then Preferences.
JI> Click on Automated Services and then Disable Message Center and Auto
JI> updates. Reboot your computer and then try with your camera or card
JI> reader
JI> again.
JI> Note. On March 21, 2005 I had to update my old Real Player 7 to 10 (now
JI> version 10.5) to download something from the Internet. After installing
JI> I
JI> checked with a card in my camera and then with the card reader. No
JI> problem
JI> opening the camera or card reader as a drive and listing the options in
JI> the
JI> opening Autoplay window. So maybe all you have to do is update to 10.5
JI> to
JI> solve the problem.
JI> Also, if you are on XP SP2, there is interference from early versions
JI> of Nero and Incd (both are used to burn to CD) installed when you
JI> purchased your computer (even if you have never used them). Uninstall
JI> Incd and update
JI> Nero from here:
JI>
http://ww2.nero.com/us/Support_News_Service_Pack_2_Inquiries.html
JI> and reboot after updating
JI> B. Several ways to download your pictures, from your camera or card
JI> reader.
JI> Before you connect your camera to your computer, make sure you have
JI> enough
JI> battery power or better yet use your AC connector if your camera came
JI> with
JI> one. Then, check your camera manual. With most cameras you simply
JI> power them on and set them to take pictures, with some you need to set
JI> them to something like connect to PC or set PTP. After connecting your
JI> camera to your computer via a USB cable, power the camera on and wait
JI> about 15-20 seconds for XP to recognize the camera, you will hear some
JI> sound "ding-dong"
JI> and the LCD screen on your camera will change (the change is dependent
JI> on
JI> the type of camera you have) and you are now ready to transfer, even if
JI> the
JI> Autoplay window does not open automatically. If you do not hear a
JI> sound or
JI> the LCD screen of your camera does not change, the connection with the
JI> USB
JI> port is not correct. Go to the bottom of these directions to repair the
JI> USB
JI> connection (even if you hear the sound, the USB connection may need
JI> repair).
JI> After you hear the sound:
JI> 1. Open My Computer, look under Devices with removable storage. Your
JI> camera
JI> (or card reader) will be listed there as an external drive with a drive
JI> letter E, F, G or H (probably listed below your CD drive). Right click
JI> on
JI> your camera listed as an external drive. A menu will open, click on
JI> Autoplay
JI> listed on the opening menu. This should open the Autoplay window to
JI> download
JI> your photos the same way as when the Autoplay window opens
JI> automatically when you connect your camera.
JI> If you want to keep Real Player 10, this would be another way to do it.
JI> The
JI> Autoplay will not open when you connect your camera but you can still
JI> get
JI> the Autoplay from your camera listed as an external drive.
JI> Or
JI> 2. Open My Computer, look under Devices with removable storage. Your
JI> camera
JI> will be listed there as an external drive (probably listed below your
JI> CD drive). Double click on it to open it.
JI> You will see a folder (DCIM), double click to open it, then another
JI> folder,
JI> double
JI> click on it to open it and you will see the list of photo files. Select
JI> all
JI> files
JI> and copy to a folder on your hard drive. To select all the files, hold
JI> the
JI> Ctrl key down and press the letter A. Or, click on Edit on your top bar
JI> and
JI> then click on Select all on the opening menu. When files are selected,
JI> their
JI> names are highlighted in blue. You can then look at the menu on the
JI> left
JI> of the file names and click on Copy and then select the folder you want
JI> or
JI> make a new folder to save the files into it.
JI> If you want to repair the automatic Autoplay window (and you do not
JI> have Real Player 10) you can try the following.
JI> Different ways to try to repair the Autoplay window for downloading
JI> from either a camera or card reader.
JI> Go from steps I to V, although step V may not be needed.
JI> I. Connect your camera (or card reader) to your computer, and make sure
JI> you
JI> have
JI> pictures on your memory card. Make sure your batteries are good or
JI> better
JI> yet, use your AC adapter if your camera came with one. If you are
JI> trying with a card reader, just connect it with a memory card inserted
JI> and with pictures on the memory card. Power the camera on, wait 10-15
JI> seconds for XP
JI> to recognize it, you should hear a sound and the LCD screen of your
JI> camera
JI> will change, the change is dependent on the type of camera you have.
JI> With a
JI> card reader, just wait for the sound after you connect it.
JI> Click on My Computer and look under Device with Removable storage. Your
JI> camera (or card reader) will be listed there, probably below your CD
JI> drive,
JI> and a drive letter will be assigned to it (something like H, G, etc.)
JI> You
JI> will use this drive letter in a step below, so just note down what the
JI> drive
JI> letter is. With a card reader you may see multiple drives, depending
JI> upon
JI> the card reader you have (you may have a card reader capable of reading
JI> a CF
JI> card, SD card, Memory stick, etc. each one will have a drive letter so
JI> select the drive letter corresponding to the memory card you have, or
JI> select
JI> any of the drive letters for it and it should still work regardless of
JI> the
JI> type of card you have).
JI> If you do not see your camera or card reader listed there you will need
JI> to
JI> repair your USB
JI> connection (see below for repair) or you are on a network and the
JI> network
JI> drive is Z and XP cannot assign a drive letter to your camera. You will
JI> need
JI> to take care of this
JI> first. The steps below will NOT work if XP cannot assign a drive letter
JI> for
JI> your camera or card reader. In some cases, your camera may be listed
JI> but
JI> with no drive letter. Try the drive letter after the CD or DVD drive
JI> under
JI> which your camera is listed.
JI> II. Click on Start, click on Run and type the following in the textbox:
JI> REGSVR32 SHIMGVW.DLL
JI> and press Enter
JI> Note that there is a space between ...32 and SHI...
JI> This will take a few seconds to run and you will get a "success"
JI> message.
JI> III. Download the autofix.exe file from the site below. At this
JI> Microsoft
JI> site, you have the option of downloading the autofix.exe file in one of
JI> your
JI> folder (or make a new folder and save the file there), then open the
JI> folder
JI> and double click on the file and then follow directions on the screen.
JI> Or,
JI> let Microsoft scan your computer to make the repair. You will need your
JI> camera drive letter during this step. After this, reboot your
JI> computer.
JI>
http://www.microsoft.com/downloads/...b6-e8fa-45c4-a171-1b389cfacdad&DisplayLang=en
JI> You can leave your camera on and attached or your card reader attached
JI> while
JI> you reboot. However, better to disconnected the camera or card reader
JI> after
JI> you turn your computer of and then reboot.
JI> IV. After rebooting, connect the camera and power it on (or connect the
JI> card
JI> reader) wait 10-15 seconds for XP to recognize it, you should hear
JI> some beeping sound and the Autoplay window should now open giving you
JI> the option
JI> of downloading photos from the camera or card reader.
JI> V. You may have to set the options for this window.
JI> Click on My Computer, your camera (or card reader) should be listed
JI> there
JI> under Devices with Removable Storage. Right click on it and click on
JI> Properties. In the opening window, click on the Autoplay tab and under
JI> Select, scroll to Pictures to
JI> select it. Select the button Prompt me...
JI> Another possible solution.
JI> Click on Start, click on Run and type the following in the opening
JI> textbox:
JI> cmd
JI> and press the Enter key
JI> A window will open (black and white) and will display the following:
JI> C:\Documents and Settings\Your Name\
JI> Type the following at the end of the above line after the \
JI> Net start stisvc
JI> And press the Enter key
JI> You will get a message that service is already started (if so this does
JI> not
JI> solve the problem) or that it is starting (if so this may solve the
JI> problem). Then try connecting your camera after you close this window.
JI> To
JI> close this window, type EXIT at the end of the displayed line and press
JI> the
JI> Enter key.
JI> Also received this solution from Bob Wight on March 14, 2005:
JI> I finally found out the problem. I have a Lexmark printer and it has
JI> some
JI> software it loads on start-up. I disabled that software on start-up
JI> and the
JI> camera worked. The Lexmark software was partially taking control of
JI> the camera. I have been using the camera and the printer for about six
JI> months
JI> with no problem. I am assuming the Lexmark software updated itself and
JI> then
JI> the problem started. The printer works fine without the program
JI> loading on
JI> start-up. Thanks so much for your help. Many times, bouncing ideas
JI> around
JI> can help resolve an issue and you definitely helped.
JI> To repair your USB, you need to reach Device Manager.
JI> Open My Computer>Control Panel>Performance>System>Hardware>Device
JI> Manger
JI> You will see a list.
JI> Scroll down to Universal Serial bus controller
JI> Your device should be listed there (right click on it and Properties if
JI> you
JI> are not sure about a device on this list) and you can then reach the
JI> Troubleshooter.
JI> Is there a yellow flag in front of the listed device? This indicate
JI> that the
JI> device is not working properly. Right click on it, Properties and try
JI> the
JI> Troubleshooter. If this does not work, return to the Device Manager
JI> window,
JI> click on Action on the top bar and uninstall.
JI> Remove your memory card from the card reader or camera.
JI> Reboot your computer.
JI> XP should recognize your card reader or camera and automatically
JI> install the
JI> driver.
JI> Place your memory card in the card reader or camera, wait 15-16
JI> seconds, you
JI> should hear some sound indicating the connection is made. A window
JI> should
JI> open, the Autoplay window to download your picture. If this does not
JI> happen,
JI> open My Computer, your device should be listed there. Double click on
JI> it to
JI> open it and the folders until you see your photo files and copy them to
JI> your
JI> hard drive.
JI> =====
