Auto-fills wrong email address

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Guest

Hi

I'm using Outlook 2002. What drives me nuts, is that I like to just type names in the "to" field, and have the system auto-fill with the address that is in that person's saved contact file. However, for some names, it either auto-selects the wrong address (for example, one contact has 2 saved email addresses, and I ALWAYS send mail to the same address, but Outlook auto-selects for the other for some reason) and for another name, it auto-selects for an email address that doesn't even exist anymore--I deleted that address from teh person's saved contact field and put in a new one, but hat is not the address that comes up.

Is there a way to fix this? I feel like Outlook is looking for email addresses in a place other than my saved contacts folder (contacts being the address book that I put togther with mailing addresses, birthdates, etc--that's what I mean by the contacts folder.

Thanks for the help
Adam
 
Outlook does not use the contact folder for address resolution - it uses a
cache that is built on the fly from addresses you type in the To field. To
remove a bad address, when you start typing and the bad address appears,
arrow down to it in the list that appears and press the delete key.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Adam <[email protected]> asked:
| Hi,
|
| I'm using Outlook 2002. What drives me nuts, is that I like to just
| type names in the "to" field, and have the system auto-fill with the
| address that is in that person's saved contact file. However, for
| some names, it either auto-selects the wrong address (for example,
| one contact has 2 saved email addresses, and I ALWAYS send mail to
| the same address, but Outlook auto-selects for the other for some
| reason) and for another name, it auto-selects for an email address
| that doesn't even exist anymore--I deleted that address from teh
| person's saved contact field and put in a new one, but hat is not the
| address that comes up.
|
| Is there a way to fix this? I feel like Outlook is looking for email
| addresses in a place other than my saved contacts folder (contacts
| being the address book that I put togther with mailing addresses,
| birthdates, etc--that's what I mean by the contacts folder.)
|
| Thanks for the help.
| Adam
 
I am having the same issue here as well. I understand that you ca
delete the entry upon the resoultion attempt, however is there a way t
avoid this in the future, or is there a way to delete the cahc
completely and start from scratch? I have several people who tend t
input an incorrect email address, thus bringing this problem up ove
and over again. For me this is no big deal, as I can simply wor
around, but I have a few select individuals who get thoroughly peaved.
ANy further guidance would GREATLY be appreciated.


newsgroup said:
*Hi,

I'm using Outlook 2002. What drives me nuts, is that I like to jus
type names in the "to" field, and have the system auto-fill with th
address that is in that person's saved contact file. However, fo
some names, it either auto-selects the wrong addre
ss (for example, one contact has 2 saved email addresses, and
ALWAYS send mail to the same address, but Outlook auto-selects fo
the other for some reason) and for another name, it auto-selects fo
an email address that doesn't even exist anymore--I del
eted that address from teh person's saved contact field and put in
new one, but hat is not the address that comes up.

Is there a way to fix this? I feel like Outlook is looking for emai
addresses in a place other than my saved contacts folder (contact
being the address book that I put togther with mailing addresses
birthdates, etc--that's what I mean by the contacts
folder.)

Thanks for the help.
Adam
Click to expand...


-
sfleischl
 
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