T
Thomas M.
Outlook 2007
I've recently started having problems with my auto archiving. I have the
default settings configured to archive items older than 2 months to a .PST
file on a network drive (which gets backed up). I have set both the Inbox
and Sent Items to auto archive according to the default settings. All other
folders auto archive using the settings configured on the folder. For
example, the Deleted Items folder is set to permanently delete all items
older than 2 weeks, and the Drafts folder is set to never auto archive.
This has been working for a long time, but recently it appears that auto
archive stopped working for some reason. I've doubled-checked all the
settings to make sure that nothing got changed or turned off, and everything
looks good. The network drive is available, so it should work. If I try to
archive messages I can see that the archive process appears to be running,
but none of the messages actually get archived. I even went to File >
Archive, specified a date and file, and then ran the archive and it looks
like nothing really happened.
I finally resorted to creating an Old folder under both the Inbox and Sent
Items, dragged old items into those folders, and then ran exports to a
files--one for Inbox Old and one for Sent Items Old. When I ran the exports
I select the "Do not export duplicate items" option. That got the old items
out of the Inbox and Sent Items. Next, I ran an import to bring those items
back into my archives files. When I did the import I selected the "Do not
import duplicates" option. Despite the fact that I selected the "no
duplicates" option on both the export and import, I ended up with duplicate
items in the archive.
So, not only does it appear that the auto archiving is not working properly,
it looks as if the export/import are also not working properly. As things
sit now, I have everything where it needs to be, but I have a lot of
duplicate messages in my archive file.
I have three questions:
1) What should I check to get auto archiving working again?
2) What should I check to make sure that export/import is working
correctly?
3) Is there an easy way to eliminate the duplicate messages in my
archives file?
Thanks for any help that you can offer?
--Tom
I've recently started having problems with my auto archiving. I have the
default settings configured to archive items older than 2 months to a .PST
file on a network drive (which gets backed up). I have set both the Inbox
and Sent Items to auto archive according to the default settings. All other
folders auto archive using the settings configured on the folder. For
example, the Deleted Items folder is set to permanently delete all items
older than 2 weeks, and the Drafts folder is set to never auto archive.
This has been working for a long time, but recently it appears that auto
archive stopped working for some reason. I've doubled-checked all the
settings to make sure that nothing got changed or turned off, and everything
looks good. The network drive is available, so it should work. If I try to
archive messages I can see that the archive process appears to be running,
but none of the messages actually get archived. I even went to File >
Archive, specified a date and file, and then ran the archive and it looks
like nothing really happened.
I finally resorted to creating an Old folder under both the Inbox and Sent
Items, dragged old items into those folders, and then ran exports to a
files--one for Inbox Old and one for Sent Items Old. When I ran the exports
I select the "Do not export duplicate items" option. That got the old items
out of the Inbox and Sent Items. Next, I ran an import to bring those items
back into my archives files. When I did the import I selected the "Do not
import duplicates" option. Despite the fact that I selected the "no
duplicates" option on both the export and import, I ended up with duplicate
items in the archive.
So, not only does it appear that the auto archiving is not working properly,
it looks as if the export/import are also not working properly. As things
sit now, I have everything where it needs to be, but I have a lot of
duplicate messages in my archive file.
I have three questions:
1) What should I check to get auto archiving working again?
2) What should I check to make sure that export/import is working
correctly?
3) Is there an easy way to eliminate the duplicate messages in my
archives file?
Thanks for any help that you can offer?
--Tom