Bob said:
Perhaps the instructions will contain a hint, or phone number for tech
support.
I found one review for the product, and it mentioned that the
CD of software did not work. The reviewer said he used "some other software",
without saying exactly what it was.
There are a couple possibilities, for the interface standard.
The device may appear as a USB Mass Storage device. That means
it looks like a disk, and you copy your songs to the player
with ease. That would be my preferred standard for transfer,
because it also allows the player to be used like a USB hard drive.
The second option is called MTP. MTP is an unnecessary protocol,
invented to make the customer's life more complicated. You
can read about it here.
http://en.wikipedia.org/wiki/Media_Transfer_Protocol
I couldn't find the company that made the Aura player. The
brand name may be specific to the UK, with other areas of
the world using a different name. Thus, it will be difficult
to find working software for it.
Perhaps you can look very closely at the files on the
software CD, and see if the company name or web link is
mentioned anywhere. For example, look at the information in a
..inf file if you can find one. Maybe you can figure out a
solution that way.
Paul
