audio wizard error

  • Thread starter Thread starter Onno Westerman
  • Start date Start date
O

Onno Westerman

When I'm trying to run the audio wizardin msn mess 6.1 when I click next in
the device
screen the mic and loudspeaker screen the wizard come's with error. and
program msn messenger is shutting down....
Does anyone knows how to overcome this problem ?


Onno
 
Greetings Onno,

This is usually the result of some old audio drivers. You may be able to solve this problem
simply by going to WindowsUpdate (http://windowsupdate.microsoft.com) and clicking the Drives
option after scanning, then using whatever drivers are provided.

If that doesn't solve the problem, or there are no new drivers available at WindowsUpdate (or
if you know what soundcard/onboard sound you have), in the error that apologizes for the
inconvenience of MSN Messenger shutting down, click the "click here" link -- in the next
screen, you'll see something like the
following: szAppName : msnmsgr.exe szAppVer : 6.1.0207.0 szModName : rpcrt4.dll

If you could reply back with what the szModName has in your error, would make it easier to
determine what the problem is.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
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