audio problem

  • Thread starter Thread starter JULIEJMRTN
  • Start date Start date
JULIEJMRTN said:
i have lost all audio. any ideas on how to restore it?
Click to expand...

You haven't provided enough information to get focused help. Please look at
some of these links to see what to include in your next post to help us
help you:

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

In the meantime, all I can suggest is that either your drivers are missing,
wrong, or your sound card has died. General suggestions:

A. Answer the First Question of Troubleshooting: what changed between the
time things worked and the time they didn't? If possible, reverse the
change. If not possible, try a System Restore to when things worked.

B. Reinstall your sound card drivers.

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

If you have installed drivers from Windows Update, you can roll them back:

How to Roll Back a Device Driver in Windows XP - http://tinyurl.com/86yb6

C. If none of the above works and you have a desktop computer, uninstall the
sound card, shut down the machine, install a known-working sound card. If
your original sound is onboard, disable it in the BIOS first.

P. S. Don't forget to check your speakers if you have a desktop computer.
Are they getting power? Are they turned on? Plugged in?

Malke
 
i have lost all audio. any ideas on how to restore it?
Click to expand...

Think this through and repost your question specifying:
1. Date the audio system last worked OK, and did you
make any changes since that date (BIOS or operating
system, hardware or software)?
2. Does your PC have Sound On Board (built into the
motherboard) or a separate sound card?
3. Have you checked that the speakers work OK on
another PC?
4. What audio drivers are installed and when were they
last updated?

If you made no changes and have SoB and the speakers
work OK, the audio circuitry may have died. (This happened
to me once.) This can be fixed by:
A: disabling SoB in the BIOS
B: adding an audio card to a PCI slot. (A cheap one will
do to test your repair).
C: installing audio card drivers.
D: connecting speakers to the audio card.
 
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