G
Guest
We are sending out laptops to users in the field. They are not members of
the administrators group. We pre-install an HP Deskjet 6500 series printer
for them connected via USB cable. Under Local security policies we have
given them the load and unload device drivers user right. When we plug in a
different HP Deskjet 6500 it starts the new hardware found wizard and
presents us with the following error:
An error occurred during the installation of the device
Attempt to release mutex not owned by caller
The only way we have found to get past this error is to put them in the
local Adminstrators group.
Any ideas??
Thanks in advance!
the administrators group. We pre-install an HP Deskjet 6500 series printer
for them connected via USB cable. Under Local security policies we have
given them the load and unload device drivers user right. When we plug in a
different HP Deskjet 6500 it starts the new hardware found wizard and
presents us with the following error:
An error occurred during the installation of the device
Attempt to release mutex not owned by caller
The only way we have found to get past this error is to put them in the
local Adminstrators group.
Any ideas??
Thanks in advance!