attachments

  • Thread starter Thread starter christine
  • Start date Start date
C

christine

I just started using XP home and I cant seem to pull up
any attachments. It tells me that all unsafe attachments
have been removed even when I know the attachement was
fine.
 
1. Start Outlook Express.
2. On the Tools menu, click Options.
3. Click the Security tab, click to clear the "Do not allow attachments to be
saved or opened that could potentially be a virus" check box under
Virus Protection, and then click OK.

Applicable Microsoft Knowledge Base Article:

Cannot Open E-Mail Attachments in Outlook Express After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;q329570


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

---------------------------------------------------------------------------------------


| I just started using XP home and I cant seem to pull up
| any attachments. It tells me that all unsafe attachments
| have been removed even when I know the attachement was
| fine.
 
Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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