Attachments being removed in OE

  • Thread starter Thread starter Bob Vansant
  • Start date Start date
B

Bob Vansant

I updated my Windows XP with Windows XP Service Pack 1a
and installed recommended updates. Outlook Express is now
arbitarily removing needed and known safe attachments
from my emails. How can I stop this intrusion without
removing all of the updates I just made. I want to
determine on my own as to whethjer or not an attachment
is "safe".

Bob Vansant
 
-----Original Message-----
I updated my Windows XP with Windows XP Service Pack 1a
and installed recommended updates. Outlook Express is now
arbitarily removing needed and known safe attachments
from my emails. How can I stop this intrusion without
removing all of the updates I just made. I want to
determine on my own as to whethjer or not an attachment
is "safe".

Bob Vansant
.
Click to expand...
 
Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, and most viruses are spread by "trusted"
sources, so it temporarily blocks any of those file types that could
potentially contain a virus. In Outlook Express, Tools > Options >
Security, uncheck the "Do not allow attachments to be saved or opened
that could potentially be a virus" option, assuming you trust the
sender to be too knowledgeable to have become infected, of course.
The wiser course of action, however, would be to modify your list of
unsafe files, as outlined in the KB articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH
 
The ability to get at attachments to email in OE6 SP1 is disabled for
security reasons... BUT you can enable it an get at all those attachments.
Here's what you need to do:
Open OE6 and select tools/options
Select the security tab
Make sure the check box beside "Do not allow attachments to be saved or
opened that could potentially be a virus" is unchecked and you should be
OK(as long as the attachment is not a virus).

--
Larry Samuels MS-MVP (Windows-Shell/User)
Associate Expert
Expert Zone -
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
 
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