Attachments are stripped or name changed

  • Thread starter Thread starter John Keplinger
  • Start date Start date
J

John Keplinger

When I attempt to send an attachment, it is sometimes
completely stripped from the message or its name gets
changed to 'winmail.dat.'

I can sometimes fool the system by zipping the file(s) and
then having the recipient rename WINMAIL.DAT to
WINMAIL.ZIP and unzipping the file(s).

This does not occur with all recipients.

Any ideas?
 
John Keplinger said:
When I attempt to send an attachment, it is sometimes
completely stripped from the message or its name gets
changed to 'winmail.dat.'

I can sometimes fool the system by zipping the file(s) and
then having the recipient rename WINMAIL.DAT to
WINMAIL.ZIP and unzipping the file(s).

This does not occur with all recipients.

Any ideas?
Click to expand...

Stop sending in Rich-Text Format (RTF). That is Microsoft's proprietary
format that its products usually know how to handle without mangling it
or moving the content off into attachments. Microsoft recommends using
RTF *only* when the transport of the e-mail is guaranteed to go through
Microsoft products (i.e., Exchange) and be received by Microsoft-using
users (i.e., Outlook [Express]) - so basically you only use RTF for
in-house e-mails where the company had demanded all users use Outlook
[Express] and they use Exchange.

Switch to using HTML format for sending your e-mails. You could also
switch to plain-text format but that's rather ... um ... plain.
 
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