Attachments are being blocked in email through KWS mailscanner

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Guest

I received an email message and the attachment was blocked. It told me to
contact the helpdesk to unblock it but it does not tell me how to contact the
helpdesk! Where would I find a contact phone # or email address for the
helpdesk? (error message follows)
This is a message from the MailScanner E-Mail Virus Protection Service
----------------------------------------------------------------------
The original e-mail attachment "Raw.lnk"
is on the list of unacceptable attachments for this site and has been
replaced by this warning message.

If you wish to receive a copy of the original attachment, please
e-mail helpdesk and include the whole of this message
in your request. Alternatively, you can call them, with
the contents of this message to hand when you call.

At Fri Aug 19 09:29:48 2005 the virus scanner said:
MailScanner: Eudora *.lnk security hole attack (Raw.lnk)

Note to Help Desk: Look on the KWS MailScanner in
/home/virtual/site53/fst/var/spool/mail.quarantine/20050819 (message
j7JDTgYg001258).
 
Suzanna said:
I received an email message and the attachment was blocked. It told
me to contact the helpdesk to unblock it but it does not tell me how
to contact the helpdesk!
Click to expand...

Contact whomever runs your mail system.
 
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