Att Frank Saunders please

[Dave Neve]

Hi

Sorry about all the confusion I caused mixing up certain groups and now
apparently technical terms between French and English.

So please let me ask the question again which I have been careful to edit
this time.

I have a problem with my first ever Broadband connection.

I have a 1024MB/s (128MB/second max in theory) connection but two tests
indicate speeds of 8.9 and 6.3 MB/s so I envy you your 70MB/s

I have already tried surfing without my Kerio Firewall and Norton Anti Virus
but it makes no difference.(Windows Firewall is disactivated )

Also , I've tried typing in an address in both Kerio and Internet Explorer
as 'trusted' and visiting that site when both programs are running but the
result is the same.

Today, I phoned my ISP and he told me to go into MSConfig and untick all my
background programs.

He tested my line which seems ok and then I did the above mentioned test.

Also, before that, he had me visit a number of sites and we waited to see
how long it took for the page to come up.

All of the sites took ages and one of the actual tests which gave us our
figures was done on their own site as he knew the state of the traffic at
that moment.

He said that I must have a computer hardware problem but I don't buy it cos

1 I can download emails and attachements faster than ever.

2 I can download programs much faster than before.(I use Stardownloader)

3 The computer is working as normal otherwise

4 I have 384 of RAM memory

The problem only seems occur when I surf on the NET and want to download
pages and as I use IE6 and have to start somewhere........

Any ideas please?

Thanks

IE6, XP Pro, Kerio Firewall + Norton Anti Virus, 384 RAM,

 

[Ricky]

Try going here.. http://www.dslreports.com/tools and run the tweak test and
see what kind of recommendations it may give you.

 

[PA Bear]

Please always reply/post back to (one of) your original thread(s):
http://snipurl.com/dbbk

The problems described in your first one (http://snipurl.com/dbbq) may
indeed be related to your current problems. Have you posted your HijackThis
log to an appropriate forum for review?

 

[Dave Neve]

Hi

No I haven't published the HijackThis log cos I felt that some of the info
was private (favorite bank sites for instance) and I wondered if a hacker
could use this info.

But I have gone thru the list with a fine tooth comb and nothing sticks out
like a sore thumb.

When surfing, I assume that Kerio should pick up on any sneaky connections
and I have also used Windows Task Manager and Norton Systems Works to see if
there are any strange background applications running.

Everything seems fine except the end result of 7MB/s

Any other ideas please?

Dave Neve

 

[PA Bear]

HT logs generally reveal no compromising or secure information, Dave.