Hi Mathehun,
Hardware issues can cause freezing, black screens and other
errors. Also, your drivers should always be kept up to date.
Try the following steps one at a time to try and resolve the issue.
I hope this helps. Please post back if you have any questions!
1. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at:
http://NibblesNbitsVideo.tk
2. Dust your fans, vents and components using a 1/4" paintbrush
and a hose vacuum. Use compressed air for hard to reach places.
Set a housefan to blow cold air into your case to expose an over-
heating issue.. If it works add more fans or replace defective ones.
Use this Motherboard Monitor Utility:
http://mbm.livewiredev.com
3. A faulty power supply can cause STOP errors, random reboots,
and black screen lockups. One way to test for that is to check the
wattage sticker on your power supply and then calculate your need
http://www.jscustompcs.com/power_supply/ (Min. 350 for gaming)
4. Test your RAM using:
http://oca.microsoft.com/en/windiag.asp
--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
Mathehun Wrote:
=================
| I have a Ati 9800 pro for almost a year running it with Microsoft xp no
| issues.
|
| In the last month the computer freezes then the screen goes black.
| The unfortunate thing you can't shut it off other then holding in the power
| button.
| We downloaded latest drivers from ATi website etc.
| Still the problems contours
|
| Some one suggested it may be a heating issue?
| When I reboot and check the system panel it says a ati2mtag error has
| occurred?
|
|
| Any help suggestions would be appreciated
|
|
|
|
|
|
