ATI Rebate Problem

  • Thread starter Thread starter BRH
  • Start date Start date
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BRH

On 11/18/05, I bought an ATIx800XT AIW vidcard at CompUSA, and sent in
the rebate from the next day. It is now beyond the 8-10 week period for
payment of the rebate, so I called the 888 number today to follow-up.

It turns out that they have no record of receiving the rebate form from
me (surprise, surprise...). They suggested that I re-submit it.

Besides no longer having the proof-of-purchase (having submitted it the
first time), I also can't find the receipt of the purchase.

Does anyone have any suggestions on how I can follow-up on this? I
usually keep all reeipts and records, but can't find this one.

Note: This was an ATI rebate -- not a CompUSA rebate.

Thanks!
 
call them back and ask to speak to a supervisor. tell them they honor
it or no more rebates and maybe no more ATI. the customer is always right.
 
They typically say you should keep copies of what you send. If you don't
have copies, you're probably screwed.

Dirk
 
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