ati radeon 9800 power cord not connected

  • Thread starter Thread starter tom fugate
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tom fugate

I am posting this for a friend. His computer was working fine and then
yesterday he got a message that said "Radeon 9800 power cord not connected"
.. The cable was connected. I cleaned teh contacts and reseated the card.
It seemed to fix the problem until this morning after the PC had been on for
a while. The video is also running slowly (scrolling slowly in lists). Is
this a known problem. what is the fix? Or has the card died??
 
tom fugate said:
I am posting this for a friend. His computer was working fine and then
yesterday he got a message that said "Radeon 9800 power cord not connected"
. The cable was connected. I cleaned teh contacts and reseated the card.
It seemed to fix the problem until this morning after the PC had been on
for a while. The video is also running slowly (scrolling slowly in lists).
Is this a known problem. what is the fix? Or has the card died??
probably psu on its way out or maybe duff card
Click to expand...


roach
 
I am posting this for a friend. His computer was working fine and then
yesterday he got a message that said "Radeon 9800 power cord not connected"
. The cable was connected. I cleaned teh contacts and reseated the card.
It seemed to fix the problem until this morning after the PC had been on
for a while. The video is also running slowly (scrolling slowly in lists).
Is this a known problem. what is the fix? Or has the card died??
Click to expand...

Great, You fixed the problem. Poor power connection. The slow scrolling has
nothing to do with the video card.

-Kent
 
It fixed it once and it began to do it again after the system had been up
for a while. The case had not been opened in months before I worked on it
yesterday.
 
It fixed it once and it began to do it again after the system had been up
for a while. The case had not been opened in months before I worked on it
yesterday.
Click to expand...

At this point you have to see if it is the motherboard, power supply or
video card.

Put video card in different computer to test video card. If card is bad RMA
to ATI and get new card for free, no questions asked.

Motherboard is a bit harder to test. I once zapped a motherboard where it
would not work with 9700 pro due to the high current requirements of this
card. If I used a different card the motherboard worked. The card worked
fine in other systems.

Test power supply 12 Volt line with Volt meter. Be sure that line to 9800 is
not shared with hard drive or CD ROM. Plug in diffrent PS connector. Try
diffrent PS if possible.

Good luck,
Kent
 
Thanks. The system was working fine so I am going to be checking the power
this evening. I do not recall the output of the PSU, but it is a year or
two old. If it was on the lower limit to begin with maybe that is the
problem. Of power is okay then I call ATI.
 
tom fugate said:
It fixed it once and it began to do it again after the system had been up
for a while. The case had not been opened in months before I worked on it
yesterday.
Click to expand...

Could be a flaky solder connection on the card power connector. Reflowing
the solder would probably fix it if that's the problem.

Tom S
 
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