A
Alan Spicer
Hello,
I've got a brand new ATI Radeon 9250 card. (PCI card).
HP a1010n PC with onboard Video
HP F50 LCD Panel Monitor
I bought it for a special application to use the S-Video Output for TV.
(Already had an RF Modulator and RF TV distribution system on a boat.)
Before I installed the new ATI Radeon I went in the BIOS Setup and set the
Primary video to be the PCI slot for the new video to fire up. On turning on
the PC I immediately had a got weird blotchy distorted color screens on the
HP 50 monitor as if the card was at some resolution that the monitor
couldn't handle.
I took the card off site and put it in another older HP Celeron PC and
connected the VGA out to a Compac V700 CRT Monitor. I corrected the
resolution of the ATI card from 640 x 480 by re-enabling the onboard video
and setting it to 1024 x 768. (Plan on doing this back on the boat). Tested
the TV Output through a VCR and everything worked fine on the V700 crt
monitor and the TV Output.
Took it back to the boat and re-enabled the onboard video long enough to fix
the ATI resolution in Windows XP and set the ATI back as primary in both
BIOS and Windows. At this point rebooting worked fine and the HP 50 Monitor
worked fine. Note that I had not tried the TV OUT yet.
After enabling the TV OUT all seemed to work fine as long as we were up and
running in Windows XP. But reboot and the weird corrupted video from the ATI
to the HP F50 monitor was back again. But strangely it is only seeming to be
during the BIOS startup screens and the Windows XP startup screen. After
"Welcome" and the the "Desktop" the video is fine again. (Only that weird
firey melting distorted color video stuff at boot up is very discomforting
for the owner of the yacht. And I don't blame them.)
Has anyone seen this before? ATI Customer Support isn't much help. They
asked me to run a software utility and give them a debug text file ... which
they seemed to do absolutely NOTHING with. I told them a secret, that the
ATI card works fine on my V700 monitor, and it also works fine on another
(Magnavox? TV/Computer Display) special monitor that the customer brought
onboard. ATI has no answer, won't recommend a monitor, won't tell any
technical detail. They are just at the BLAME GAME. "Must be your monitor,
contact HP". "RMA is available if you want it". I ask for monitor
recommended specs or makes / models and I get no answer at all.
(Oh I also tried one time ... disabling the ATI again in BIOS and Windows
and leaving the TV OUT off. Reboot, set the ATI back enable and primary BIOS
and Windows, reboot again. And the card goes back to functioning normally
again even at reboot. So there must be something that goes wrong after TV
OUT has been enabled. Turning TV OUT off doesn't fix it. Only shutting the
card off completely (BIOS/Windows) and then back on again (BIOS and Windows)
gets it out of this trouble.)
Again when the problem exists... I can connect this other flat panel
Magnavox TV thing and the same BIOS and Windows startup screens come through
just fine. It seems to be some resolution/refresh thing that this HP F50
Monitor cannot handle. Also when the TV OUT has been on, but it is turned
off in Windows XP (the Radeon Display Settings Tab) the startup screens
still continue to the TV as well as the monitor (although corrupted to the
monitor screen). That's how I know for sure it is those startup screens
which are causing the corrupted video to the F50 monitor.
If anyone has any ideas I sure would appreciate it. This is the most trouble
I've ever had out of a video card. Please CC: via email if you respond.
Thanks,
I've got a brand new ATI Radeon 9250 card. (PCI card).
HP a1010n PC with onboard Video
HP F50 LCD Panel Monitor
I bought it for a special application to use the S-Video Output for TV.
(Already had an RF Modulator and RF TV distribution system on a boat.)
Before I installed the new ATI Radeon I went in the BIOS Setup and set the
Primary video to be the PCI slot for the new video to fire up. On turning on
the PC I immediately had a got weird blotchy distorted color screens on the
HP 50 monitor as if the card was at some resolution that the monitor
couldn't handle.
I took the card off site and put it in another older HP Celeron PC and
connected the VGA out to a Compac V700 CRT Monitor. I corrected the
resolution of the ATI card from 640 x 480 by re-enabling the onboard video
and setting it to 1024 x 768. (Plan on doing this back on the boat). Tested
the TV Output through a VCR and everything worked fine on the V700 crt
monitor and the TV Output.
Took it back to the boat and re-enabled the onboard video long enough to fix
the ATI resolution in Windows XP and set the ATI back as primary in both
BIOS and Windows. At this point rebooting worked fine and the HP 50 Monitor
worked fine. Note that I had not tried the TV OUT yet.
After enabling the TV OUT all seemed to work fine as long as we were up and
running in Windows XP. But reboot and the weird corrupted video from the ATI
to the HP F50 monitor was back again. But strangely it is only seeming to be
during the BIOS startup screens and the Windows XP startup screen. After
"Welcome" and the the "Desktop" the video is fine again. (Only that weird
firey melting distorted color video stuff at boot up is very discomforting
for the owner of the yacht. And I don't blame them.)
Has anyone seen this before? ATI Customer Support isn't much help. They
asked me to run a software utility and give them a debug text file ... which
they seemed to do absolutely NOTHING with. I told them a secret, that the
ATI card works fine on my V700 monitor, and it also works fine on another
(Magnavox? TV/Computer Display) special monitor that the customer brought
onboard. ATI has no answer, won't recommend a monitor, won't tell any
technical detail. They are just at the BLAME GAME. "Must be your monitor,
contact HP". "RMA is available if you want it". I ask for monitor
recommended specs or makes / models and I get no answer at all.
(Oh I also tried one time ... disabling the ATI again in BIOS and Windows
and leaving the TV OUT off. Reboot, set the ATI back enable and primary BIOS
and Windows, reboot again. And the card goes back to functioning normally
again even at reboot. So there must be something that goes wrong after TV
OUT has been enabled. Turning TV OUT off doesn't fix it. Only shutting the
card off completely (BIOS/Windows) and then back on again (BIOS and Windows)
gets it out of this trouble.)
Again when the problem exists... I can connect this other flat panel
Magnavox TV thing and the same BIOS and Windows startup screens come through
just fine. It seems to be some resolution/refresh thing that this HP F50
Monitor cannot handle. Also when the TV OUT has been on, but it is turned
off in Windows XP (the Radeon Display Settings Tab) the startup screens
still continue to the TV as well as the monitor (although corrupted to the
monitor screen). That's how I know for sure it is those startup screens
which are causing the corrupted video to the F50 monitor.
If anyone has any ideas I sure would appreciate it. This is the most trouble
I've ever had out of a video card. Please CC: via email if you respond.
Thanks,