ATI Graphics driver error

  • Thread starter Thread starter Matt
  • Start date Start date
M

Matt

Hi All

I have a new machine with windows vista SP1 which has a ATI graphic card,
every 10 - 15 minutes my screen goes black and I will see a message that
Windows has recovered from a problem, I look at problem report and solution,
I can see that the problem is with graphic card, but windows cannot find any
solution for this problem.
here is the report I'm getting:

Product
Windows

Problem
Video hardware error

Date
16/02/2009 09:53

Status
Solution Available

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057

Files that help describe the problem (some files may no longer be available)
WD-20090216-0952.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 117
BCP1: FFFFFA800954C4E0
BCP2: FFFFFA6002819730
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
Server information: 6431d038-78fa-453d-8df5-d7618dd2547d

any help would be much appreciated.
 
have you updated your drivers from the ATI site.


(e-mail address removed)



Hi All

I have a new machine with windows vista SP1 which has a ATI graphic card,
every 10 - 15 minutes my screen goes black and I will see a message that
Windows has recovered from a problem, I look at problem report and solution,
I can see that the problem is with graphic card, but windows cannot find any
solution for this problem.
here is the report I'm getting:

Product
Windows

Problem
Video hardware error

Date
16/02/2009 09:53

Status
Solution Available

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057

Files that help describe the problem (some files may no longer be available)
WD-20090216-0952.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 117
BCP1: FFFFFA800954C4E0
BCP2: FFFFFA6002819730
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
Server information: 6431d038-78fa-453d-8df5-d7618dd2547d

any help would be much appreciated.
 
That error may be caused by a problem with your TV tuner/Video capture card
and not by a problem with your Graphics card.
 
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