ASW trigger re-activation

  • Thread starter Thread starter R. McCarty
  • Start date Start date
R

R. McCarty

Here's one I've not run into with ASW.

This afternoon, I did a remote assistance session to my Dad's PC.
I installed ASW and we attempted to run the software. It reported
back an error code #101 and the machine "Locked-Up".

We rebooted the system and now at boot up, Production activation
informs us that the Hardware has significantly changed and would we
like to re-activate ?

Luckily, I have a System Image form a couple of weeks back.
I should probably forward this to MS/ASW for follow up before I
re-image the system. I've installed the software on perhaps 8-10 PCs
and this is the first instance of any type of problem.
 
R. McCarty said:
Here's one I've not run into with ASW.

This afternoon, I did a remote assistance session to my Dad's PC.
I installed ASW and we attempted to run the software. It reported
back an error code #101 and the machine "Locked-Up".

We rebooted the system and now at boot up, Production activation
informs us that the Hardware has significantly changed and would we
like to re-activate ?

Luckily, I have a System Image form a couple of weeks back.
I should probably forward this to MS/ASW for follow up before I
re-image the system. I've installed the software on perhaps 8-10 PCs
and this is the first instance of any type of problem.

R.McCarty,

Thanks for the report. Hopefully someone from MS will read this post as
they are monitoring these NG's.

Steve Wechsler (akaMowGreen)
MVP Windows Server
AumHa VSOP
 
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