Asus RMA kicks ass

  • Thread starter Thread starter Mike
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Mike

I overclocked and abused this motherboard for almost 3 years and Asus sent
me a new one in 5 days.
What a great turnaround, no wonder why Asus is the best
 
Ginchy said:
Did you tell asus the way you treated their board or did you make a
fradulent claim?
Click to expand...

oh cmon they guy was clearly "tongue in cheek" with his statement! who cares
if he oc'd his card and got a replacement? good on him!

clyde
 
Clyde Anderson said:
oh cmon they guy was clearly "tongue in cheek" with his statement! who
cares
if he oc'd his card and got a replacement? good on him!
Click to expand...

For screwing ASUS and wasting their time with replacing a board that *he*
fried, so it takes longer for people with genuine claims to get
replacements?

You overclock and you knowingly put your hardware in risk of failing, in
which case as it's your fault, so you should replace the hardware yourself!
 
Het is zò dat Mike formuleerde :
I overclocked and abused this motherboard for almost 3 years and Asus sent
me a new one in 5 days.
What a great turnaround, no wonder why Asus is the best
Click to expand...

Asus will not even reply a simple e-mail, no wonder asus sucks.
 
"You overclock and you knowingly put your hardware in risk of failing, in
which case as it's your fault, so you should replace the hardware yourself!"

I agree about the risk part, but hey, if ASUS is dumb enough to replace it,
who cares?
How many ppl in herehave had a bad experience with Asus? time for them to
get a piece of their own medicine!

Clyde
 
Phil said:
For screwing ASUS and wasting their time with replacing a board that *he*
fried, so it takes longer for people with genuine claims to get
replacements?

You overclock and you knowingly put your hardware in risk of failing, in
which case as it's your fault, so you should replace the hardware yourself!
Click to expand...

Unless you do a physical modification of the motherboard then it shouldnt
fail..
If it's able to burn itself out then they didnt put the proper safeguards in
place and he should get a new board.
 
Mark1 said:
Het is zò dat Mike formuleerde :

Asus will not even reply a simple e-mail, no wonder asus sucks.
Click to expand...

HEY! They responded to my email. Of course, it didn't make an ounce of
sense. Somewhere between standard boilerplate response and Chinese English.
It didn't answer my question but it did tell me I was wasting my time ; )

This will be my last ASUS board barring a miraculous, but unlikely,
turnaround.
 
Phil said:
For screwing ASUS and wasting their time with replacing a board that *he*
fried, so it takes longer for people with genuine claims to get
replacements?

You overclock and you knowingly put your hardware in risk of failing, in
which case as it's your fault, so you should replace the hardware
yourself!
Click to expand...
Personally, I think getting 3 years out of any board is a good run. But,
after 3 years the technology has changed so much I would want a new board,
not just a replacement for an old one. I mean, is it *worth it* to OC a 3
year old design? No way...
 
Greysky said:
Personally, I think getting 3 years out of any board is a good run. But,
after 3 years the technology has changed so much I would want a new board,
not just a replacement for an old one. I mean, is it *worth it* to OC a 3
year old design? No way...
Click to expand...

Suppose you're running 3 or 4 home computers. Your own; one for you wife who
primarily does email, surfs and plays slow games; one for your grandkids (or
kids) that keeps them for destroying yours; etc.

You always sacrifice yourself by staying at the leading edge ; ) Your wife
gets your old machine which she is more than happy with because after 2 or 3
years you got all the bugs out and have tuned it perfectly. The
grandkids/kids get the wife's old machine 'cuz they don't care. In my case
that's a 1999 ABIT BH6 running a Celeron 600C at 928MHz. Run cool and
reliably. So I'M OCing a 5 year old design and boy is it *worth it*!

Now if you have teens, the strategy has to change. Probably Me > teens >
wife > kids. That is, of course, if the teens let you get away with it ; )

What's the flaw with this approach?
 
at least they reply...they did for me to..but was useless info...try getting
a response from DFI
 
DonC said:
Suppose you're running 3 or 4 home computers. Your own; one for you wife who
primarily does email, surfs and plays slow games; one for your grandkids (or
kids) that keeps them for destroying yours; etc.

You always sacrifice yourself by staying at the leading edge ; ) Your wife
gets your old machine which she is more than happy with because after 2 or 3
years you got all the bugs out and have tuned it perfectly. The
grandkids/kids get the wife's old machine 'cuz they don't care. In my case
that's a 1999 ABIT BH6 running a Celeron 600C at 928MHz. Run cool and
reliably. So I'M OCing a 5 year old design and boy is it *worth it*!

Now if you have teens, the strategy has to change. Probably Me > teens >
wife > kids. That is, of course, if the teens let you get away with it ; )

What's the flaw with this approach?
Click to expand...

No flaw - except perhaps that you're always debugging the leading edge,
and you also have to support a variety of hand-me-downs.

This household has 6 computers, plus my bench systems, and all use P2B
series motherboards with onboard SCSI - an 8 year old design. The adults
get dual processor systems (2 x P3-S 1.4Ghz), while tweens and teens get
single Tualatin Celerons @ 1.5Ghz and decent video cards since that's
all they care about anyway.

Everyone's happy, parts are cheap, and I only have to support one
architecture. Works here :-)

P2B
 
I overclocked and abused this motherboard for almost 3 years and Asus sent
me a new one in 5 days.
What a great turnaround, no wonder why Asus is the best
Click to expand...

If the board can overclock, that is if the board gives the user the
ability to hit 133Mhz or 150Mhz or 200Mhz, and the user sets it to
this frequency, how can the user be responsible for any untoward mobo
reaction?

We are not talking about overvolting a cpu or memory, whose burn-out
would be the responsibility of the user.

If the user made a physical mod to the board hardware, then the user
would be culpable and ASUS would recognise that on the board when
RMA-ed and decline.

eric
 
P2B said:
DonC wrote: SNIP


No flaw - except perhaps that you're always debugging the leading edge,
and you also have to support a variety of hand-me-downs.
Click to expand...

Good way to ward off Alzheimer's : )
This household has 6 computers, plus my bench systems, and all use P2B
series motherboards with onboard SCSI - an 8 year old design. The adults
get dual processor systems (2 x P3-S 1.4Ghz), while tweens and teens get
single Tualatin Celerons @ 1.5Ghz and decent video cards since that's all
they care about anyway.

Everyone's happy, parts are cheap, and I only have to support one
architecture. Works here :-)
Click to expand...

Ah, but variety is the spice of life ; ) Since I'm called on to debug a
wide variety of machines (not for profit), it helps to keep my experiences
diversified.

I almost picked up an Apple G3 for $150 a year ago just for the learning
exercise. Dashed that when I was DXed with prostate cancer. Now that I've
got by that, I wish I'd have followed through -- you can sell them on Ebay
for $350 +/-. A learn and profit exercise.

DonC
 
That overclocking also fried the CPU and killed the Radeon card. Intel's
turnaround was also great, I got a replacement in 10 days. The Radeon card
took forever because it was a "powered by ATI' card. It took damn near a
month to get a replacement. In the meantime I bought another Radeon card at
Best Buy and returned it for a refund when the RMA card finally arrived. So
I got the motherboard, CPU and video card replaced through RMA. Since I am
also overclocking this system, when this motherboard dies I'll definitely
buy another Asus.
 
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