T
TitianLady
This is a recently arrived problem.
It is happening on all three of my PC's
My two month old Lenovo Notebook 3000, 1GB, XP home
My main box, clone with Gigabyte MB an 2 GB, XP Pro
My dell Dimension 4600, 1 GB, HP Home
I use USB2 / IDE adapters to test / scan hard drives, and USB external Hardrives in enclosures. All has been working
for over a year.
For the past two months or so, I am having problems getting a drive letter assigned. In Device Manager,
- Disk Drives
-- USB Device
....instead of the drive make/model, and no Drive letter is assigned for Explorer.
The "Safely Remove" Icon for removing devices shows:
"Safely remove USB mas storage device"
instead of also showing the drive letter.
Uninstalling the USB controllers and rebooting does not help with the problem.
This problem often (but not consistently) shows up with USB flash drives (Jump drives, etc) Usually reboot helps with
this situation.
With a purchased External USB hard drive, the symptoms _sometimes_ are thus:
First time a drive letter gets assigned. Perform the proper safely Remove hardware" procedure, and later re attach the
USB cable produces the above symptom... no drive letter. Reboot always seems to fix this one.
The drivers shown in Device Manager are
VIA Rev 5 or later USB Universal Host Controller, and
VIA USB Enhanced Host Controller
What to do next?
Could some Windows Update have caused this problem?
How do I approach troubleshooting?
It is happening on all three of my PC's
My two month old Lenovo Notebook 3000, 1GB, XP home
My main box, clone with Gigabyte MB an 2 GB, XP Pro
My dell Dimension 4600, 1 GB, HP Home
I use USB2 / IDE adapters to test / scan hard drives, and USB external Hardrives in enclosures. All has been working
for over a year.
For the past two months or so, I am having problems getting a drive letter assigned. In Device Manager,
- Disk Drives
-- USB Device
....instead of the drive make/model, and no Drive letter is assigned for Explorer.
The "Safely Remove" Icon for removing devices shows:
"Safely remove USB mas storage device"
instead of also showing the drive letter.
Uninstalling the USB controllers and rebooting does not help with the problem.
This problem often (but not consistently) shows up with USB flash drives (Jump drives, etc) Usually reboot helps with
this situation.
With a purchased External USB hard drive, the symptoms _sometimes_ are thus:
First time a drive letter gets assigned. Perform the proper safely Remove hardware" procedure, and later re attach the
USB cable produces the above symptom... no drive letter. Reboot always seems to fix this one.
The drivers shown in Device Manager are
VIA Rev 5 or later USB Universal Host Controller, and
VIA USB Enhanced Host Controller
What to do next?
Could some Windows Update have caused this problem?
How do I approach troubleshooting?