Artec DVD Rom not working with SP 2

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Guest

Hey, I'm new to the groups here so I hope this is in the right place;

I have a artec 16x DVD Rom - before I installed SP 2 it worked fine, then
about 2 months ago I installed sp 2 and yesterday I tried watching a dvd -
and the drive won't regognize the media. the drive will spin and nothing will
happen - if I try to explore the drive it comes up with please insert media
into drive...... regular music and data cd's work fine just nothing DVD

i updated the firmware for the drive and I installed the latest drivers -
but to no avail - I don't think there is anything wrong with the drive as I
have barely used it, and the dvd I tried yesterday is one that worked fine
before. Is there any generic drivers microsoft has that will work with
service pack 2 to solve this issue, or does anyone think that this could be
something else?

Any info would be great, Thank for your time.
 
Yes, my dvd Rom came with PowerDVD - and I reinstalled that, but nothing,
thanks for the quick reply.
 
Did you check for updates to the PowerDVD? I too have an Artec DVD 16x DVD
rom and I do not have problems with it. It could also be that the drive has
developed a "read" problem. You should check the drive by trying to get it
to work on a different PC (maybe a "friend's").
 
Thanks for the suggestion, I will try to get an update for the software and
see how that works, just out of curiosity; what software are you running for
your artec dvd?
 
I updated to the latest PowerDVD Patch - it hasn't changed the outcome, just
a note but I'm using PowerDVD XP 4.0 with the latest patch - anyone know of
any issues regarding SP 2 and this version of PowerDVD ?
 
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