array index out of bounds unable to open form

[Guest]

I am unable to open Accounts or Business Contacts and the error message
appearing is as follows: "Array index out of Bounds" and contact
administrator. I have tried reinstalling BCM but nothing has changed.

The Account opens in the standard outlook form and I cannot see the other
pertinent account information.

Any suggestions.

 

[Raul]

Hi

What the version of Bcm that you are running if you are not sure go to help

About BCM and check out the version if it.If it say 1.0 ...etc download

and install SP 1 for BCM
http://support.microsoft.com/kb/839881/en-us
Also try clearing the cache by going to tools > options > other > advanced
options > custom forms > manage forms > hightlight each forms and clear the
cache