Russ Valentine said:
Have you changed your default dialing location to the new area code?
Outlook uses that to mask your phone number. This MS KB article may
help:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q197264
Those instructions have you navigate through Outlook's menus until you
eventually get to the dialing rules applet - which is called "Phone and
Modem Options" in Windows 2000 (and is the same name in Windows XP
according to
http://support.microsoft.com/default.aspx?scid=kb;en-us;313808). It
gets you to the same applet albeit through a more convoluted route. You
can also take a more convoluted trip by going into IE's options and
configuring the advanced settings for a dial-up connectoid. There are
probably more routes through other applications, too. I mentioned the
direct route by just opening the dialing rules applet in the first
place. An even more direct route would be to use Start->Run and execute
"telephon.cpl" but that would disconnect the user from learning how it
is normally accessed within the Windows GUI.
So, Dave, tried the dialing rules applet yet ("Phone and Modem
Options")? If so, did it work?