Nancy
Start by downloading Adaware and / or update Reference file from
http://www.lavasoftusa.com/support/download/
and use it to remove parasites.
How good is your housekeeping?
1. In Outlook Express empty your Deleted Items folder.
2. In Outlook Express run File, Folder, Compact All whilst OFFLINE.
3. Run Disk Cleanup. Start, Programs, Accessories, System Tools, Disk Cleanup.
4. Empty Recycle Bin.
5. Run Disk Defragmenter.
Are there any related system errors reported in Event Viewer? Does Event Viewer offer any clues as to the cause?
Make a note of the precise text of any error message. You can access Event Viewer by selecting Start, Administrative Tools, Event Viewer. When researching the meaning of the error, information regarding Event ID: and Source Description are important.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp
Post details of the Error Report and we can see if we are able to help.
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Hope this helps.
Gerry
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FCA
(e-mail address removed)
Stourport, Worcs, England
Enquire, plan and execute.
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Please tell the newsgroup how any
suggested solution worked for you.
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