Application install problems

  • Thread starter Thread starter wbeyea
  • Start date Start date
W

wbeyea

The following occurs when installing Corel Graphics Suite
12 and with Onfolio.

Both applications appear to reach 100% of their install
according to the progress bars. The progress bar then
goes in reverse and the applications uninstall. A dialog
comes up and says the wizard was interupted.


Does anybody have any ideas as to why the same thing
happens to both programs.

System:

Windows XP Pro completely up to date. 1 GB RAM 20GB free
space

Wayne
 
Hi Wayne,

Try cleaning up the installer.

Start/run services.msc, scroll down to "Windows Installer" and double click
it. Stop the service if it is running, set the startup type line to
disabled. Click apply/ok and reboot.

Delete the contents of the temp folders, there may be a file in there
interfering with the setup routine of the installer. Get both:

C:\Windows\temp
C:\Documents and Settings\<username>\local settings\temp

Now reverse the first set of steps and reenable the Windows Installer (You
can just set the startup type to manual). Reboot.

Turn off all other running programs, especially your antivirus software. Use
ctrl+shift+escape, if necessary, to "end task" on everything.

Now retry installing some software. If it doesn't help, here are some
further articles that may:

"Error 1719. The Windows Installer Service Could Not Be Accessed" Error
Message When You Try to Add or Remove a Program
http://support.microsoft.com/?kbid=315346

Windows Installer Error 1619 When You Install from NTFS-Protected
Directories
http://support.microsoft.com/?kbid=316309

OFF: "The Windows Installer Service Could Not Be Accessed" Error Message
When You Try to Install Office
http://support.microsoft.com/?kbid=324516

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
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