Application Hang

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello anyone, problem: On windows 2003 server, we are using Terminal Services
to run a programm. Our users dial in through a remote desktop connect.

The system hangs, we have to restart the server, and re-install all our
printers.
Can anyone tell us what the problem is and is there a soloution. Begging
for help.

(e-mail address removed)
 
Sounds like your printer spooler is crashing. Next time this
happens, check if you can stop and restart the printer spooler
service only, in stead of rebooting the whole server.

A crashing printer spooler on a Terminal Server is nearly always a
sign that you are using a 3th party printer driver which is not TS-
compatible.
The remedy is to uninstall all 3th party printer drivers and map
all printers that don't autocreate to a native printer driver on
the server, by creating a custom ntprintsubs.inf file. Details are
explained here:

239088 - Windows 2000 Terminal Services Server Logs Events 1111,
1105, and 1106
http://support.microsoft.com/?kbid=239088

You can check the recommended native driver substitution for your
local printers here:

Client Printer Autocreation Matrix
http://www.printingsupport.com/matrix.htm
 
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