Application Error

  • Thread starter Thread starter Deanna Poarch
  • Start date Start date
D

Deanna Poarch

I am running IE Version 6.0.2800.1106.xpsp2.030422-1633IC
Update versions: SP1; Q818529 and Q330994 under Windows
XP Professional.

Lately, when I close IE I receive error messages
saying "The instruction at "0x12552008" referenced memory
at "0x12552008". The memory could not be "read".
Instruction numbers change at different times also.

I have uninstalled IE and reinstall but that did not
resolve the problem. I cannot find a telephone number
for paid service.

Can someone help?

Thanks.
 
Hi Deanna,

This is often associared with Ad/spyware.

Download Spybot - Search & Destroy: http://www.tomcoyote.org/SPYBOT/
It detects and removes all kinds of spyware, dialers, hijackers, and related nasties.

After installing, press Online, and search for, put a check mark at, and install all updates.

Now close all browser windows, hit 'Check for Problems', and have SpyBot remove all it finds.
When you've done all that, test your system, and see whether your problem is gone.

If it isn't, go to http://www.tomcoyote.org/hjt/ , and download Hijack This.

Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, and save the log somewhere

Next, go to http://www.spywareinfo.com/forums/

Sign in, go to the appropriate section, press "new topic", explain your problem, and copy and
paste the contents of the Hijack This log into your new message. You'll get expert assistance in
dealing with your problem.
 
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