application error after startup

  • Thread starter Thread starter Flobee169
  • Start date Start date
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Flobee169

Every .exe program on my laptop (XP) reports an application error after
startup. Most say "to terminate progam click okay" I cannot go any further
unless I click okay. One or two give the option to click debug but it
doesn't seem to do anything. My desktop loads just fine but I cannot launch
any applications except windows explorer. I can drag and drop files but
can't open them. I cannot open anything. I called my Virus Software Company
and they said it is not a virus, we tried to do a system restore but again
couldn't launch the program. They think somehow my XP Operating System is
unstable. Right before this happened I got a message from windows 2009 that
my virus system was not up to date. Since I don't have that virus software
through windows I clicked the remind me later option. I see an icon on my
machine for windows 2009 which is new, again I cannot launch it. Can anyone
help me?

Thanks so much!!!

Flo Cook
 
Flobee169 said:
Every .exe program on my laptop (XP) reports an application error after
startup. Most say "to terminate progam click okay" I cannot go any further
unless I click okay. One or two give the option to click debug but it
doesn't seem to do anything. My desktop loads just fine but I cannot launch
any applications except windows explorer. I can drag and drop files but
can't open them. I cannot open anything. I called my Virus Software Company
and they said it is not a virus, we tried to do a system restore but again
couldn't launch the program. They think somehow my XP Operating System is
unstable. Right before this happened I got a message from windows 2009 that
my virus system was not up to date. Since I don't have that virus software
through windows I clicked the remind me later option. I see an icon on my
machine for windows 2009 which is new, again I cannot launch it. Can anyone
help me?

Thanks so much!!!

Flo Cook
Click to expand...

Your statement vague and not clear what Windows 2009 and where you got it
from?
If what you see is the Zlob/Vundo/Fake alert Viral infection then you need
to run a thorough scan for malware and viruses or best if you took it to your
local computer repair shop for help?
Antivirus2009 (Antivirus 2009) Removal Instruction
http://www.windowsvistaplace.com/antivirus2009-antivirus-2009-removal-instructions/spyware-removal

Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Download and Update SuperAntispyware and run a complete scan - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html

If you wish to send me your Hijackthis log I will be happy to help you
further or send to one of many forums on the internet!
Download Hijackthis and send me the log.
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
my address is : to_you_ross(at remove this and repalce with the
obvious)yahoo.co.uk ( _ is underscore)

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/builds/downloading-slim
Run Disk Clean Up on your Drive.
HTH,
nass
 
Every .exe program on my laptop (XP) reports an application error after
startup. Most say "to terminate progam click okay" I cannot go any further
unless I click okay. One or two give the option to click debug but it
doesn't seem to do anything. My desktop loads just fine but I cannot launch
any applications except windows explorer. I can drag and drop files but
can't open them. I cannot open anything. I called my Virus Software
Company
and they said it is not a virus, we tried to do a system restore but again
couldn't launch the program. They think somehow my XP Operating System is
unstable. Right before this happened I got a message from windows 2009 that
my virus system was not up to date. Since I don't have that virus software
through windows I clicked the remind me later option. I see an icon on my
machine for windows 2009 which is new, again I cannot launch it. Can anyone
help me?

Thanks so much!!!

Flo Cook
=================================================

"Right before this happened I got a message from windows 2009 that
my virus system was not up to date. Since I don't have that virus software
through windows I clicked the remind me later option. I see an icon on my
machine for windows 2009 which is new, again I cannot launch it."

Your 'Virus Software Company' said it was not a virus, what virus company is
that?
Well they were right, technically. You are not infected with a virus you are
infected by a trojan.
Did you mention to them that you had this program "windows 2009" on your
computer?

Follow the instructions below and it should clean it up for you.

Removal instructions for Antivirus 2009
http://www.malwarebytes.org/forums/index.php?showtopic=5178
 
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