Hi John,
Thank you for the update. We don't recommand you replace the explorer.exe
shell. I suggest you change it back to check if the issue still exists. To
initial a program in Terminal Services, you may follow the steps below.
1. Open Terminal Services Configuration.
2. Open the properties of RDP-Tcp and click the Enviroment tab.
3. Set the program here.
If the issue doesn't occur, I think that the issue is related with the PWB
program.
Hope this helps!
Sincerely,
Jack Wang, MCSE 2000, MCSA, MCDBA, MCSD
Microsoft Partner Support
Get Secure! -
www.microsoft.com/security
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--------------------
| From: <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
| Subject: Re: application crashing on TS
| Date: Thu, 22 Apr 2004 08:56:24 -0500
| Lines: 153
| Organization: AHML
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2096
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2096
| X-RFC2646: Format=Flowed; Original
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| Newsgroups: microsoft.public.win2000.termserv.clients
| NNTP-Posting-Host: 66.158.35.253
| Path:
cpmsftngxa10.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP11
..phx.gbl
| Xref: cpmsftngxa10.phx.gbl microsoft.public.win2000.termserv.clients:16909
| X-Tomcat-NG: microsoft.public.win2000.termserv.clients
|
| Jack,
|
| We don't get the infamous blue screen of death. I have configured the
shell
| to be the PWB instead of explorer.exe. So when the PWB (I suspect this is
| the app) crashes the thin clients displays a blank blue screen.
|
| Thanks for you help.
|
| John
|
| --
| JOHN CHAMBERS
| | > Hi John,
| >
| > Thank you for posting!
| >
| > What is the detailed information on the blue screen error? Generally, it
| > will log the information to a dump file.
| >
| > Please contact Microsoft Product Support Services by telephone so that a
| > dedicated Support Professional can assist you further with your request
to
| > check the dump files.
| >
| > To obtain the telephone numbers for specific technology, please review
| > this
| > web site:
| >
| >
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| >
| > If you are outside the US, you can find regional telephone support
numbers
| > at
http://support.microsoft.com.
| >
| > Have a great day!
| >
| > Sincerely,
| > Jack Wang, MCSE 2000, MCSA, MCDBA, MCSD
| > Microsoft Partner Support
| >
| > Get Secure! -
www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via
| > your newsreader so that others may learn and benefit
| > from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > --------------------
| > | From: <
[email protected]>
| > | References: <
[email protected]>
| > <
[email protected]>
| > | Subject: Re: application crashing on TS
| > | Date: Wed, 21 Apr 2004 14:45:11 -0500
| > | Lines: 69
| > | Organization: AHML
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2096
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2096
| > | X-RFC2646: Format=Flowed; Original
| > | Message-ID: <
[email protected]>
| > | Newsgroups: microsoft.public.win2000.termserv.clients
| > | NNTP-Posting-Host: 66.158.35.253
| > | Path:
| >
cpmsftngxa10.phx.gbl!TK2MSFTNGXA05.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09
| > phx.gbl
| > | Xref: cpmsftngxa10.phx.gbl
| > microsoft.public.win2000.termserv.clients:16895
| > | X-Tomcat-NG: microsoft.public.win2000.termserv.clients
| > |
| > | Rajneesh,
| > |
| > | I looked at all of the 4097 events and none of them list the app.
| > |
| > | The sessions are usually reset right away, but I will try to see if
that
| > is
| > | the app.
| > |
| > | Thanks,
| > | John
| > |
| > | --
| > | JOHN CHAMBERS
| > message
| > | | > | > Dr Watson event 4097 is generated if an app crashes. Usually the app
| > name
| > | > is
| > | > shown in event log (e.g. "The application, abc.exe"). Can you check
| > some
| > | > old
| > | > event 4097 log entries to see if they have your app's name?
| > | >
| > | > One way to check if it was your app that crashed is to use TS
Manager
| > and
| > | > look at the list of processes running in that session.
| > | >
| > | > Rajneesh
| > | >
| > | > --
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > | > rights.
| > | > TS FAQ:
| > | >
| >
http://www.microsoft.com/windows2000/community/centers/terminal/terminal_faq
| > mspx
| > | >
| > | >
| > | >
| > | > | > | >> We have a 25 thincleints connecting to a Windows 2000
| > | >> Server running TS. The are set to only run a software
| > | >> package called PWB by Team Software Solutions
| > | >> (
www.teamsoftwaresolutions.com) Every once and awhile the
| > | >> Thin clients will be just displaying a blue screen. It
| > | >> seems the PWB application crashed, but is is not
| > | >> specifically mentioned in the event log.
| > | >>
| > | >> Here is what is in the event log:
| > | >>
| > | >> Event Type: Information
| > | >> Event Source: DrWatson
| > | >> Event Category: None
| > | >> Event ID: 4097
| > | >> Date: 4/21/2004
| > | >> Time: 10:10:25 AM
| > | >> User: N/A
| > | >> Computer: CHICAGO
| > | >> Description:
| > | >> The application, , generated an application error The
| > | >> error occurred on 04/21/2004 @ 10:10:25.154 The exception
| > | >> generated was c0000005 at address 0045577C (<nosymbols>)
| > | >>
| > | >> Does anyone have any suggestions?
| > | >>
| > | >> Thanks,
| > | >> John Chambers
| > | >> .
| > | >>
| > | >>
| > | >
| > | >
| > |
| > |
| > |
| >
|
|
|
