Appcrash problem with Harvard Graphics program

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I am trying to run Harvard Graphics Advanced Presentations 3 and get an
appcrash error (see below) when I try to run it. HG is kind of passing the
buck on this one, so I was wondering if anyone has any suggestionson how to
fix. I'd be so grateful!


Problem signature:
Problem Event Name: APPCRASH
Application Name: HGAP.exe
Application Version: 2004.8.0.4
Application Timestamp: 40dac142
Fault Module Name: StackHash_1120
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 1120
Additional Information 2: cc5c015b801e0495ddc43dd77d28c597
Additional Information 3: 7631
Additional Information 4: f31fdb1493cad0524ba57bcf4ad96711
 
Have you tried compatibility mode with say XP. Right click on the .exe and
select properties, then compatibility and try any you think this program
would run with.
 
Hi Heather,

Two things to try before returning the software:

1) Right click the shortcut or executable and try 'run as administrator'.

2) Right click the shortcut or executable and choose properties. On the
compatibility tab try using a mode that the software is compatible with.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
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