APPCRASH on Windows Live Messenger

[Guest]

I use Windows Vista and everytime I try to log into Windows Live Messenger or
MSN Messenger, the program crashes and there is this message:



Problem signature:

Problem Event Name: APPCRASH

Application Name: msnmsgr.exe

Application Version: 8.1.178.0

Application Timestamp: 45b12d6a

Fault Module Name: dfsr.dll

Fault Module Version: 8.1.178.0

Fault Module Timestamp: 45b12b28

Exception Code: c0000005

Exception Offset: 00002ef4

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Additional information about the problem:

LCID: 1033

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I would greatly appreciate help with this problem.

Jessica

 

[P. Di Stolfo]

Hello,

if you can't resolve the issue, you may want to try Live Messenger 8.5, the
next version after 8.1: http://get.live.com/betas/messenger_config

Greetings,
P. Di Stolfo