AOPEN AX4BS-V MOTHERBOARD - won't boot - won't POST - help please!!

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lucy

AOPEN AX4BS-V MOTHERBOARD
Windows 2000 Pro with latest service pack & updates
384 megs of ram (128-meg sticks x 3)
tnt2 video card
80-gig hard drive
running hardware monitor III - which checks the temp & voltage


I was using CuteFTP to transfer some files to my webserver.
My computer locked up.
I hit CTL-ALT-DEL - no response.
I hit the reset button.
Instead of rebooting, I got:
* no video output
* all 3 LEDs on my keyboard flashed 5 times quickly, paused, then repeated
* fans were spinning, LED on my motherboard was on

I pulled the power cord from power outlet, waited a few minutes, then plugged
it back in.
When I turned it on, I got the same results:
* no video output
* all 3 LEDs on my keyboard flashed 5 times quickly, paused, then repeated
* fans were spinning, LED on my motherboard was on

I pulled the power cord from the wall,
opened the case, and removed the power leads
from the power supply to the motherboard.

I then (following the instructions in the mini-manual) moved the jumper
JP14 from 1-2 to 2-3 for a few seconds and back again.

I then plugged the power leads from the power supply back onto the mother
board, plugged it into the wall outlet.

Now I got:
* no video
* no keyboard errors
* no beep codes
* cant get to the point of hitting DEL to get into CMOS and reset back to
defaults
* fans spin - so I know there is power to the motherboard

I then pulled every card but the video card (network, sound, etc),
removed every IDE cable from the Hard Drive, the CD-Rom and the floppy drive.

I then removed the power cords to the same devices.

I then removed all of the memory (3 sticks), and put a random one into Slot #1.

I then removed the button battery that backs up the CMOS area, waited 10 min,
put it back in.

I then did the Jumper JP14 again - trying to reset the cmos that way.

Now I got:
* no video
* no keyboard errors
* no beep codes
* cant get to the point of hitting DEL to get into CMOS and reset back to
defaults
* fans spin - so I know there is power to the motherboard

I now I have it sitting on my desk, no power of any kind going to it, battery
pulled,
no cards except the video, and I've re-seated it to make sure it's ok.
no ide cables, no power connected to hard drive, floppy and cd-rom.

I have no idea what to do.

I could not find what the original 5 quickly-flashing keyboard LED error was...

Can someone help me please?? I have major important work that has to be done
this weekend
and no computer! I'm on a friend's computer right now.

If anyone can help me, please post here or email me at:
(e-mail address removed)

Thanks!

Lucy
 
(e-mail address removed) (lucy) Ran in the back door and shouted
AOPEN AX4BS-V MOTHERBOARD
Windows 2000 Pro with latest service pack & updates
384 megs of ram (128-meg sticks x 3)
tnt2 video card
80-gig hard drive
running hardware monitor III - which checks the temp & voltage


I was using CuteFTP to transfer some files to my webserver.
My computer locked up.
I hit CTL-ALT-DEL - no response.
I hit the reset button.
Instead of rebooting, I got:
* no video output
* all 3 LEDs on my keyboard flashed 5 times quickly, paused, then
repeated * fans were spinning, LED on my motherboard was on

I pulled the power cord from power outlet, waited a few minutes, then
plugged it back in.
When I turned it on, I got the same results:
* no video output
* all 3 LEDs on my keyboard flashed 5 times quickly, paused, then
repeated * fans were spinning, LED on my motherboard was on

I pulled the power cord from the wall,
opened the case, and removed the power leads
from the power supply to the motherboard.

I then (following the instructions in the mini-manual) moved the
jumper JP14 from 1-2 to 2-3 for a few seconds and back again.

I then plugged the power leads from the power supply back onto the
mother board, plugged it into the wall outlet.

Now I got:
* no video
* no keyboard errors
* no beep codes
* cant get to the point of hitting DEL to get into CMOS and reset back
to defaults
* fans spin - so I know there is power to the motherboard

I then pulled every card but the video card (network, sound, etc),
removed every IDE cable from the Hard Drive, the CD-Rom and the floppy
drive.

I then removed the power cords to the same devices.

I then removed all of the memory (3 sticks), and put a random one into
Slot #1.

I then removed the button battery that backs up the CMOS area, waited
10 min, put it back in.

I then did the Jumper JP14 again - trying to reset the cmos that way.

Now I got:
* no video
* no keyboard errors
* no beep codes
* cant get to the point of hitting DEL to get into CMOS and reset back
to defaults
* fans spin - so I know there is power to the motherboard

I now I have it sitting on my desk, no power of any kind going to it,
battery pulled,
no cards except the video, and I've re-seated it to make sure it's ok.
no ide cables, no power connected to hard drive, floppy and cd-rom.

I have no idea what to do.

I could not find what the original 5 quickly-flashing keyboard LED
error was...

Can someone help me please?? I have major important work that has to
be done this weekend
and no computer! I'm on a friend's computer right now.

If anyone can help me, please post here or email me at:
(e-mail address removed)

Thanks!

Lucy

Got a different video card to try?
 
AOPEN AX4BS-V MOTHERBOARD
Windows 2000 Pro with latest service pack & updates
384 megs of ram (128-meg sticks x 3)
tnt2 video card
80-gig hard drive
running hardware monitor III - which checks the temp & voltage


I was using CuteFTP to transfer some files to my webserver.
My computer locked up.
I hit CTL-ALT-DEL - no response.
I hit the reset button.
Instead of rebooting, I got:
* no video output
* all 3 LEDs on my keyboard flashed 5 times quickly, paused, then repeated
* fans were spinning, LED on my motherboard was on

I pulled the power cord from power outlet, waited a few minutes, then plugged
it back in.
When I turned it on, I got the same results:
* no video output
* all 3 LEDs on my keyboard flashed 5 times quickly, paused, then repeated
* fans were spinning, LED on my motherboard was on

I pulled the power cord from the wall,
opened the case, and removed the power leads
from the power supply to the motherboard.

I then (following the instructions in the mini-manual) moved the jumper
JP14 from 1-2 to 2-3 for a few seconds and back again.

I then plugged the power leads from the power supply back onto the mother
board, plugged it into the wall outlet.

Now I got:
* no video
* no keyboard errors
* no beep codes
* cant get to the point of hitting DEL to get into CMOS and reset back to
defaults
* fans spin - so I know there is power to the motherboard

I then pulled every card but the video card (network, sound, etc),
removed every IDE cable from the Hard Drive, the CD-Rom and the floppy drive.

I then removed the power cords to the same devices.

I then removed all of the memory (3 sticks), and put a random one into Slot #1.

I then removed the button battery that backs up the CMOS area, waited 10 min,
put it back in.

I then did the Jumper JP14 again - trying to reset the cmos that way.

Now I got:
* no video
* no keyboard errors
* no beep codes
* cant get to the point of hitting DEL to get into CMOS and reset back to
defaults
* fans spin - so I know there is power to the motherboard

I now I have it sitting on my desk, no power of any kind going to it, battery
pulled,
no cards except the video, and I've re-seated it to make sure it's ok.
no ide cables, no power connected to hard drive, floppy and cd-rom.

I have no idea what to do.

I could not find what the original 5 quickly-flashing keyboard LED error was...

Can someone help me please?? I have major important work that has to be done
this weekend
and no computer! I'm on a friend's computer right now.

If anyone can help me, please post here or email me at:
(e-mail address removed)

Thanks!

Lucy


it sounds like you're already off to a good start troubleshooting
this, most likely it's the motherboard or power supply. If you have a
voltage meter you might check the power supply voltage levels while
it's in the on-but-no-POST state.

Examine the motherboard for signs of failed capacitors, domed or
vented tops, signs of leaking or residue.

Have there been any major storms recently, perhaps a power surge?

Next unplug the power supply from AC for a few minutes and open it,
inspect it. Did you confirm that it's fan was spinning during
troubleshooting previously? What make/model/capacity is it?

Has anything in the system changed recently, or has it been moved
prior to onset of problems?

Does it smell like burnt popcorn, especially in the power supply?


Dave
 
it sounds like you're already off to a good start troubleshooting
this, most likely it's the motherboard or power supply. If you have a
voltage meter you might check the power supply voltage levels while
it's in the on-but-no-POST state.

Examine the motherboard for signs of failed capacitors, domed or
vented tops, signs of leaking or residue.

Have there been any major storms recently, perhaps a power surge?

Next unplug the power supply from AC for a few minutes and open it,
inspect it. Did you confirm that it's fan was spinning during
troubleshooting previously? What make/model/capacity is it?

Has anything in the system changed recently, or has it been moved
prior to onset of problems?

Does it smell like burnt popcorn, especially in the power supply?


Dave


You nailed it on the head, Dave! I found 4 capacitors that the top was burst
and the innerds were coming out!

It's Saturday here, so I have to wait until Monday to take it to the shop and
get it repaired - fortunately it's under warranty.

Thanks again!

-Lucy
 
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